About the role

You'll lead from the floor, keep service running smoothly and build a team that works well together. Working closely with the owner and kitchen team, you'll take responsibility for service standards, staff performance and the customer experience.

Key responsibilities

• Managing daily café operations and leading busy services

• Training, supporting and giving clear direction to the team

• Preparing rosters and managing staffing to match trade

• Maintaining consistent coffee, food presentation and service standards

• Managing stock, ordering, cash handling and opening and closing procedures

• Handling customer feedback professionally

• Communicating with the kitchen to keep service organised

• Identifying practical ways to improve sales, efficiency and reduce waste

About you

• At least two years' experience as a Café Manager, Assistant Manager or in a similar hospitality leadership role

• Confident leading people and addressing issues fairly and directly

• Strong barista skills and enjoys working on the floor

• Organised, reliable and calm under pressure

• Takes initiative and follows tasks through

• Understands staffing costs, stock control and café performance

• Available to work weekends

• A current Manager's Certificate would be an advantage

About us

Quad Eatery is located in the historic Arts Centre in Christchurch Central. We serve locals, regulars and visitors in a unique café setting. We take pride in good food, great coffee and friendly, welcoming service.

Benefits

• Daytime trading hours

• A distinctive workplace in the heart of Christchurch

• The opportunity to take ownership of the role and contribute ideas

• Pay based on your experience and capability