The Spire Hotel is located in the heart of Queenstown and provides the finest bespoke guest experience. Our food and beverage venue, No.5 Church Lane is committed to providing exquisite food in elegant surroundings, paired with carefully selected regional wines, fine champagne, and signature cocktails. To complete the collection, our 5-star luxury yacht, The Pacific Jemm, offers unique charters along Lake Wakatipu.
The Opportunity
As Hotel Manager, you will oversee day-to-day hotel operations while taking the lead in sales strategy and revenue growth. You’ll be the face of the brand, a mentor to your team, and a driving force behind our continued success in a competitive luxury market.
Key responsibilities:
Run day-to-day operations of the hotels
Work alongside Executive Director and Reservations Manager to implement strategic plans to achieve revenue targets and maximise occupancy and ADR
Forge strong relationships with luxury travel agents, tourism operators, and international partners
Ensure brand standards are consistently met to exceed guest expectations
Work with all department managers to ensure daily deliverables
Provide Front Office Management support
Leading, motivating and managing a dynamic team, ensuring a 5* service across the board
Lead team and manage property in Executive Director’s absence
Ensure operational excellence and financial efficiency across all departments
As the successful candidate you will have:
5+ years previous management experience in a property of similar calibre
Strong operational understanding and demonstrated ability to be ‘hands-on’ across Front Office and Housekeeping
Drive passion and professionalism - led by example
Excellent verbal and written English
Effective problem solving and conflict resolutions skills
Existing relationships within high-end travel and tourism networks (desirable)
Ability to work flexible hours including weekends and holidays
Full work rights for New Zealand
What we offer:
Committed team and exceptional working environment
Attractive salary package with performance-based incentives
Career growth and development