The role

• Coordinate cost effective domestic and international travel arrangements including scheduling flights and ground transportation, booking accommodation, and handling any other trip-related tasks for Reef Authority employees and relevant external stakeholders in a timely manner in accordance with the WoAG policy.
• Build strong working relationships to help understand specific internal and external stakeholder needs, and interpret and apply a variety of legislation, policies, and procedures to provide a high level of customer service within the Finance section that is valued by all stakeholders.
• Assist in the relocation process for Reef Authority employees by interpreting and applying existing operational and administrative policies to determine the most appropriate course of action to meet both business and employee needs.
• Maintain accurate records on traveller profile accounts, ensure accurate travel payments are calculated and authorised in accordance with the Financial Delegations, and perform accurate financial reconciliation of Diners, Cabcharge and Purchase Cards with regards to travel related expenditure within required deadlines. Develop monthly reports for Financial Delegates to assist in the review of travel actuals against budgets, and assist in the development of reports, as required, for the Reef Authority’s Executive Management Group.
• Contribute to the development, maintenance and enhancement of travel-related policies, procedures, reports, manuals and communication tools in accordance with legislation, policy and procedures. Develop, maintain and provide regular training sessions for Reef Authority staff, including content for the Learning Management Systems (LMS), and be willing to provide targeted training to assist in the correct utilisation of the travel system. 
• Work collaboratively in a team-based environment which includes actively participating in and contributing to work undertaken across the Finance section including backup for other roles at level as required to support business objectives.
• Build and maintain a strong working relationship with the Reef Authority’s WoAG travel service provider to ensure required reports are supplied in a timely manner and identify future reports that may better assist the Reef Authority in reducing travel expenditure and fees.

Job description

We are seeking a customer focused, team player to join our team. This position will play a key role in delivering professional, high-quality customer service within the Finance section that is valued by our stakeholders.  

Your work will involve facilitating the booking of domestic and international travel in accordance with the Reef Authority’s travel policy, using the Whole of Australian Government (WoAG) travel arrangements, undertake the reconciliation and acquittal of travel documents and related expenditure, and provide advice on travel policies and procedures. 

What you'll bring



• You have high attention to detail and the ability to adapt to a constantly changing environment.
• You enjoy being part of a cohesive team, however, are also able to work autonomously when required.
• You are a natural problem solver, a doer, and are known for seeing things through.
• You are experienced in relationship and stakeholder management.
• You are eager to share knowledge with fellow employees to build team competencies and capable of contributing creative ideas to improve processing efficiencies and overall effectiveness. 
• You are an excellent communicator. Your communication skills lead to strengthened internal relationships.
• You thrive under pressure, have an eye for detail, and don’t get flustered when faced with competing priorities.

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.

Eligibility requirements

Desirable qualifications or equivalent experience 

• Knowledge of corporate travel systems and processes.
• Experience in the Federal Government.
• Experience in finance ERP systems.

Employment with the Reef Authority is subject to: 

• Conditions prescribed within the Public Service Act 1999. 
• Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level. 
• Evidence of citizenship status. 
• Evidence of qualifications required of the role. 
• Evidence of a completed national police-check with no risks identified by the Reef Authority. 
• The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement. 
• The Australian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on the AGSVA website.