About the role
Working alongside our Operations Manager, you'll play a key role in the day-to-day operation of the lodge, combining property management, guest services and outdoor adventure instruction.
Key responsibilities
- Delivering and supervising outdoor adventure activities including abseiling and ziplining, following appropriate training and qualification requirements
- General repairs, preventative maintenance, groundskeeping and looking after buildings, equipment and infrastructure
- Welcoming visiting groups, preparing facilities and helping ensure guests have a safe and enjoyable stay
- Maintaining a high standard of cleanliness throughout accommodation, kitchens, bathrooms and communal areas
- Supporting safe operations, completing routine inspections and maintaining established safety systems
- Supporting the volunteer team with maintenance and improvement projects
- Undertaking maintenance and improvement projects during quieter periods
About you
- Strong practical maintenance skills and confidence using tools and equipment
- Experience in outdoor education, adventure tourism, property maintenance, farming, hospitality or a similar hands-on environment
- Experience in abseil instruction, ideally with a recognised NZOIA qualification
- Confidence working with school groups, children and other visitors
- Good organisational skills and the ability to work independently
- A proactive approach to identifying and solving problems
- A genuine appreciation for the outdoors and remote living
- A strong commitment to health and safety
- Comfortable with the realities of rural living and reliable transport
Benefits
- On-site accommodation, power and internet provided
- Opportunities for funded NZOIA training and professional development
- Support from a dedicated Operations Manager, committee and volunteer team
About us
Ngatuhoa Lodge is operated by the Ngatuhoa Outdoor Education Society Incorporated, a not-for-profit organisation dedicated to making outdoor education and adventure accessible to schools, families and community groups. For over 50 years, Ngatuhoa Lodge has provided schools, community groups and families with unforgettable outdoor experiences. We are currently planning substantial improvements to our facilities.