Key Responsibilities

• Develop, implement, and enhance the Bank's Operational Risk Management framework, including risk governance, policies, standards, tools, and methodologies.
• Partner with business and support functions to facilitate identification, assessment, monitoring, and mitigation of key operational risks across the organization.
• Provide advisory support on operational risk governance, control frameworks, risk assessments, and policy implementation to business units and stakeholders.
• Conduct independent reviews of operational risk exposures and evaluate the effectiveness of risk controls and mitigation strategies.
• Analyze operational loss events, Risk and Control Self-Assessments (RCSA), Key Risk Indicators (KRIs), and other risk metrics to identify emerging trends and vulnerabilities.
• Prepare and present periodic risk reports, dashboards, and insights to senior management and Board/Risk Committees, highlighting key risk exposures, control gaps, loss trends, and remediation actions.
• Identify, assess, and escalate systemic operational risks and emerging threats while ensuring the adequacy of preventive and detective controls.
• Monitor regulatory developments and industry best practices to ensure continuous enhancement of operational risk processes and compliance standards.
• Promote risk awareness and a strong risk culture through training sessions, workshops, and sharing of lessons learned and best practices.
• Review and assess the adequacy of insurance coverage programs to ensure appropriate protection against operational risk exposures.
• Manage risk management systems and reporting platforms to support effective risk analysis, governance, and decision-making.
• Manage the Third-Party Risk Management (TPRM) framework, including vendor due diligence, risk assessments, ongoing monitoring, and governance to safeguard the organization from operational, compliance, cyber, and reputational risks.