The Opportunity
Due to the departure of a valued staff member, we have an exciting opportunity for a Student Experience Advisor to join our team, to start in January 2027.
You’ll be working to provide support to our students across all our study programmes (including Distance Learning students), enhancing their learning experience and contributing to the successful completion of their chosen course or programme. Your experience in building trusted relationships and your proactive and caring support will be pivotal to ensuring their academic success.
You will report to the Student Support Manager and work with the wider Student Experience team and Lecturers.
Your day-to-day responsibilities will include:
Assisting students through the enquiry, application, enrolment, and orientation stages of admission to Laidlaw College
Supporting students to successfully navigate their educational journey by helping them successfully engage with academic processes e.g. assignment planning, writing and referencing
Providing pastoral care and referring students to counselling and other support services as necessary
Who are we looking for?
The successful candidate will have:
A strong commitment to the vision and mission of Laidlaw College
A Bachelor’s Degree (a Degree in Counselling, Education or Theology related fields is preferred, but not essential)
Well developed and confident interpersonal and communication skills
Thorough planning and organisational skills
Confident software skills in the use of Microsoft Office applications, student and learning management systems.
The ability to work collaboratively within and across the Student Experience Team
Knowledge and experience of te reo Māori, tikanga Māori, and Māori cultural values is highly desirable.
About Us
Laidlaw College is the largest tertiary-level evangelical, interdenominational college in New Zealand. As a private training establishment, we offer quality education in theology, mission and ministry, counselling and education, with campuses in Henderson and Christchurch and distance learning options. Study at Laidlaw is not only for those preparing for professional Christian ministry but is also for those who are seeking to deepen and integrate their faith into every area of life. We teach programmes from Certificate to Doctoral level.
Our Vision: A world shaped by love, compelled and informed by the Gospel.
Our Mission: To equip students and scholars to renew their communities with a faith as intelligent as it is courageous
Why Laidlaw?
We offer a work environment that supports wellbeing, encourages professional and personal development and celebrates successes. These initiatives include:
Regular community gatherings and celebrations with staff and students
Free parking and proximity to public transport options
Access to a staff discount card and Laidlaw library membership
An environment that supports your professional and personal development
For further information, please visit https://www.laidlaw.ac.nz/work-with-us/
Please apply via SEEK with a covering letter and CV. Applications close 5pm Friday 13 November and will be shortlisted thereafter. Applicants must hold New Zealand citizenship, residency, or a valid work visa.
For any queries regarding the opportunity, please e-mail Tracey McDowall, HR Lead, Laidlaw College, [email protected]