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Ready to build your career with a company that’s going places? Unique Health Products is on the lookout for a motivated IT Systems Administrator to join our team!

We're a well-established Sunshine Coast business with 30 years of success and over 190 team members, currently operating across 6,000sqm of warehousing space in Aura. As Australia's leading distributor of natural, organic and eco-friendly health products, we have a strong appetite to excel.

About the Role

This is an exciting opportunity for an IT enthusiast to help keep our systems stable and support projects that grow with the business, including our new warehouse site. We’re looking for a natural problem solver with a genuine passion for IT, particularly software development, backed by excellent communication, meticulous attention to detail, and a strong customer service focus that fits our culture.

Reporting to the Head of IT, you’ll be part of a 6-person head office team, keeping our current systems running smoothly, supporting staff across the business, and working on projects that improve our internal systems and operations. You’ll also get the chance to develop software solutions and support our Senior Developers with documentation and implementation.

Key Responsibilities

  • Install, maintain and support operating systems, hardware, software and databases, ensuring system integrity, security, backup and performance

  • Troubleshoot Windows-based systems quickly and accurately to limit downtime

  • Manage network and system upgrades and security

  • Provide IT support to warehouse staff, office staff and our on-road Sales team

  • Maintain our intranet and websites

  • Collaborate with internal product teams to deliver the best solutions

  • Manage relationships with external providers and coordinate IT purchases and repairs

  • Establish IT best practices and contribute to forecasting

What You Will Bring

To be considered, you’ll need demonstrated knowledge and experience in:

  • Supporting Apple and Android devices

  • Strong analytical and problem-solving skills

  • Working well in a team, as well as independently

  • Clear written and verbal communication

Qualifications are well regarded but not essential.

Our fast-paced environment relies entirely on its IT systems, so some flexibility in working hours is required. This is a full-time role of 38 hours per week over 5 days, with shifts rostered between 6am and 10pm.

Why Join Unique?

  • Flexible work: 24 Focus Days per year to work from home

  • Brand-new facility: work from our modern, purpose-built Aura (Caloundra) site in a great team environment

  • Career growth and development: learn from experienced IT leaders and developers, with ongoing training and opportunities to grow and advance within the team

  • Staff discounts: generous discounts across our entire product range

  • Supportive culture: join an upbeat, inclusive team that genuinely invests in its people

Learn more about us at www.uhp.com.au.

How to Apply

Please submit your resume along with a tailored cover letter that demonstrates your understanding of Unique Health Products and explains how your skills and enthusiasm would help you excel in this position.

We’d love to hear from you if you have the Unique characteristics, skills and personal attributes to join our team.

Applications without a tailored cover letter will not be considered.

You’re welcome to send your application directly to the People & Culture Team: [email protected]