About TVS
TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate.
For more information, please visit www.tvsmotor.com.
Job Title / Role: Core team member
Department: NPD-2W
Section: QAD
Location: Hosur, Tamil Nadu
Education Qualification: Bachelor's Degree / Diploma in mechanical in Mechanical Engineering / Automobile Engineering
Required Experience: 5 to 10 Years.
Target Companies / Industry / Sector – Automobile Industries
Position Reports to Section Head
About the Department / Vertical/ Section –
The Quality Assurance (QA) Department is responsible for ensuring that products and services meet the required standards of quality, reliability, and performance. This involves developing and implementing quality control processes, conducting tests and inspections, and identifying areas for improvement to prevent defects and ensure customer satisfaction.
Purpose of the role
Overall planning and execution of quality process across the design and development phases of the NPD, upgrade and refresh projects
Role Description:
Participate in Market survey, road trip, style clinic to understand customer needs for preparing HOQ
Arrive and agree quality targets, RDML targets & means for achieving with RND
Improve TGW through Focus quality & action plan agreement
Participate in DFMEA session and provide input to RND on PPP
Plan and monitor beta DVP
Participate in CUFT and understand customer feed backs
Analyse, initiate action and close DVP, CUFT issues in PQM
Complete DR gates check points as per project timeline
Understand Post launch TGW, TGR and customer complaints through field visits
Analyse initiate actions for PPFR, TGW issues and close issues in PQM
Functional competency
Product awareness
Quality assurance
Problem solving
Engineering materials
Manufacturing process
Measurements and metrology
Project management
PQM awareness
TOC awareness
Manufacturing system
Behavioral competency
Communication
Interpersonal relationship
Managing and leading change
Rigour in Execution
People leadership
Emotional intelligence
Personal leadership
Customer centricity
Business acumen