Role: Manager - Air Supply
Level: RL5
Reporting to: Vice President - Air Contracting
Location: Gurgaon
About the Function:
The Air Supply function at MakeMyTrip enables a seamless booking and post-booking experience for travelers. Combining intuitive technology with strong airline partnerships, the team helps customers discover flight options, book tickets, and manage changes, cancellations, and refunds. With a focus on customer experience, operational excellence, and continuous innovation, the function plays a key role in strengthening MakeMyTrip’s position in the air travel segment.
About the Role :
As a Manager - Air Supply, you will engage with key airline partners, manage accounts end to end, and drive incremental revenue opportunities. You will build strategic relationships and provide data-driven insights, analysis, and recommendations grounded in industry best practices to help airline partners achieve their business objectives.
What will you be doing :
1. Relationship and Account Management
- Build and maintain strong relationships with key airline partners.
- Manage accounts end to end and collaborate with airlines to launch exclusive campaigns and deals.
- Identify partner challenges and develop targeted campaigns and offers to address them.
- Understand partner airlines’ strategic objectives and align internal teams to deliver shared goals.
2. Portfolio Management and Growth
- Drive year-on-year growth in net revenue for each airline by developing and executing account-specific business plans.
- Ensure competitive pricing and comprehensive content availability on the platform.
- Monitor pricing across competing platforms and airline websites to maintain rate competitiveness.
3. Data Analysis and Reporting
- Review monthly performance reports with airline partners, provide actionable feedback, and track progress against annual targets.
- Develop MIS and market intelligence reports to support business planning and decision-making.
- Create and execute sales plans by geography and airline.
- Share
market trends, industry insights, and performance recommendations with
partners and internal stakeholders.
4. Negotiation and Business Development
- Identify opportunities, initiate discussions, negotiate commercial terms, and close deals with airline partners.
- Develop joint marketing strategies to strengthen airline visibility and drive growth on the platform.
Qualification & Experience :
- Master’s degree from a reputed institute, with 6–8 years of experience in sales, travel trade, key account management, contracting, or B2B sales.
- Experience managing multiple partner accounts is preferred.
- Proficiency in Microsoft Excel and PowerPoint
Key Success Factors for the Role :
- Strong communication and influencing skills, with the ability to build relationships and manage diverse stakeholders.
- An energetic, proactive approach, a positive attitude, and a collaborative mindset
- Proficiency in Microsoft Excel and PowerPoint.