About the Role
Our client, a leading holistic security services provider in the East African Region, is seeking a Technical Manager to provide end-to-end accountability for the technical functions of the technical division.
The role exists to grow technical revenue profitably, ensure every system is correctly designed, priced, and installed to standard, and ensure installation, preventive maintenance, and reactive maintenance services are delivered reliably and at the right cost.
📍 Location Note: This role is based in Nairobi, Kenya.
📅 Deadline: 7th November 2026
Key Responsibilities:
• Own the profit and loss of the technical business, including revenue, gross margin, and overheads
• Drive growth in technical revenue from new installations, upgrades, and maintenance contracts
• Provide technical support in the sales process, including site surveys and tender responses
• Review and approve system designs and Technical Costing Sheets
• Ensure accountable delivery of installations, preventive maintenance, and reactive maintenance
• Set and enforce installation standards and carry out periodic quality audits
• Work closely with the Control Room and peer units to ensure systems support alarm monitoring
• Lead, develop, and hold accountable the technical teams
• Ensure compliance with health and safety requirements and applicable electrical regulations
Education and Qualification:
• Bachelor's degree in Electrical, Electronic or Telecommunications Engineering, or a related discipline
• A postgraduate business qualification (e.g., MBA) or formal training in financial management is an added advantage
• Manufacturer certification on electronic security systems or a project management qualification (PMP, PRINCE2) is an added advantage
Experience:
• At least 10 years' experience in electronic security systems, systems integration, or a comparable technical services business
• At least 5 years at management level
• Demonstrated responsibility for a profit and loss statement or technical budget
• Experience supporting a sales team through system design, costing, and tender responses
• Experience working alongside an alarm monitoring centre or control room is an added advantage
Skills and Competencies:
• Sound technical knowledge of CCTV, intrusion detection, access control, electric fence, and automated gate systems
• Commercial and financial acumen, including budgeting, margin analysis, and pricing
• Leadership of managers and field teams
• Strong written and verbal communication
• A reputation for integrity, impartiality, and professionalism
How to Apply:
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.
ApoConsult Solutions is an equal opportunity recruitment agency.