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Associate FRM Operations
- Prepare and maintain daily, weekly, and monthly fraud monitoring dashboards and reports.
- Support assessment of financial and non-financial datasets related to fraud incidents and reported modus operandi.
- Create visualizations and analytical reports to present fraud findings to internal stakeholders.
- Assist in fraud rule validation, testing, and performance monitoring.
- Coordinate with business, operations, product, and analytics teams for data requirements and reporting needs.
- Managing first level communications with Banks and other external stakeholders
- Ensure 100% adherence to internal processes and SOPs and complete the activity within specified timelines
Requirements
- Understanding of digital payment products such as UPI, IMPS, AePS, Cards, and related fraud risks.
- Knowledge of digital payment fraud trends and fraud risk management practices.
- Ability to work with large datasets and perform data validation and analysis.
- Strong Excel skills.
- Knowledge of fraud monitoring, reporting, and investigation processes.
- Good analytical and problem-solving skills.
- Good verbal and written communication skills
- Basic understanding and know-how of AI platforms and GPTs.
- Working knowledge of SQL and/or Python and data visualisation tools (Power BI, Tableau) is preferred