At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.
We live by our values: Care Always | Grow Together | Craft with Purpose | Honour the Land
About the role:
- Permanent Full-time – Minimum of 30 hours a week (including weekends and public holidays as rostered)
- Location: Gibbston Valley Wines - Otago, Gibbston
- $29.00 to $32.00 depending on the experience
We are seeking a motivated and experienced individual to step into a Front of House Supervisor role. Reporting to the Restaurant Manager, with multiple dining outlets on our property, no two days are the same – you’ll be assisting with the leading a vibrant FOH team, setting the tone for outstanding guest service, ensuring seamless daily operations and supporting on-site events.
Your responsibilities will include:
- Leading, training and coaching FOH staff
- Overseeing reservations, functions and POS systems
- Maintaining high standards of service and presentation
- Managing stock, compliance and cash handling
- Driving continuous improvement across outlets
About you:
- Solid hospitality experience with proven leadership capability (or the readiness to step into a leadership space).
- An NZQF Diploma or at least three years of relevant hospitality experience is preferred.
- Coaching experience is a distinct advantage, as training staff is an ongoing requirement.
- Current LCQ or a commitment to obtain it within the first month.
- Strong communication skills, excellent multitasking ability, and a passion for our food and wine experiences.
- A positive, energetic approach with a passion for people
- Organisational skills and ability to multitask across venues
- Eligibility of work in New Zealand without any restrictions.
- A reliable method transport since we’re located about 25 mins from Queenstown CBD
If you love working in a stunning natural environment this could be your next move.
Why you will love working for us:
- Work in a luxury, award-winning environment in a breathtaking vineyard setting alongside one of Central Otago's most iconic brands
- A tight knit, supportive team culture driven by shared values
- Generous Staff Discounts on our luxury Michelin Key Lodge stays, NZ's #1 Resort Spa treatments, Restaurant dining, Cellar Door, and retail wines.
- Expand your wine knowledge through immersive training alongside passionate industry experts.
- Opportunities to learn, develop and take on additional responsibilities
- Relax and connect with your team over a complimentary glass of wine after your shift.
- Staff meals while on duty
- Free on-site parking and full uniforms provided
If you’re ready to work somewhere truly special, we’d love to hear from you. Apply now with your CV and a brief cover letter and bring your passion for wine to Gibbston Valley.
*We’re grateful for the interest in joining the Gibbston Valley Wines team. As we receive a high number of applications, we’ll be in touch only with shortlisted candidates.
*To be eligible for consideration, you must be based in New Zealand, and legally able to work here. We are not able to sponsor for this role.