About Voya:

Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.
More information about us is available at: https://www.voyaindia.com

 

Role Summary:
The Claims Examiner reviews and adjudicates insurance claims in line with policy terms, regulatory requirements, and internal guidelines. Make customer connects for Information and Notification.

The role focuses on ensuring accurate, timely, and compliant claim decisions through detailed analysis and documentation review.

 

Roles & Responsibility:

Responsible to process participants/plan level transactions

Will have to work closely with supervisors to ensure all transactions are processed accurately

Strict adherence non-disclosure of client information by preserving client confidentiality

Completing assigned responsibilities within the defined SLAs

Individual has to be accountable for end-to-end transition including voice calls

 

Education:
Graduate

Primary Skill:

Good Communications, MS Application literate, Analytical and Problem solving Skills

Location:

                          Bengaluru