Help keep our training team organised, compliant, and moving forward.
Are you organised, detail-focused, and keen to learn something new? Do you enjoy working with people, keeping things on track, and being part of a team that makes a real difference in our community?
Matapuna Driver Training is looking for a reliable and motivated Heavy Traffic Administration Coordinator to support our Heavy Traffic training team.
This is more than a general administration role. You will play an important part in ensuring our training programmes are well organised, learner records are accurate, and our assessment and compliance processes meet the requirements of relevant industry and education organisations.
Experience in heavy traffic administration, moderation, or vocational education would be an advantage, but it is not essential. We are willing to provide training and support to the right person. We are looking for someone with the right attitude, a willingness to learn, and a genuine commitment to working as part of a team.
About the role
You will work closely with our Heavy Traffic instructors and management team to coordinate the administration that supports our heavy vehicle and industry training programmes, including Class 2–5 licences, forklift, dangerous goods, and other industry-related training. An important part of this position is maintaining accurate documentation and supporting our quality assurance processes to meet applicable requirements set by NZQA, MITO, Connexis, and other relevant organisations. You will help ensure that learner information, course documentation, assessment evidence, and moderation activities are completed, recorded, and filed correctly and on time.
Key responsibilities
Maintain accurate learner files, enrolments, attendance records, assessment documentation, and course completion information
Coordinate moderation documentation, track submissions and outcomes, follow up on required actions, and maintain appropriate records
Assist with maintaining documentation and processes that meet applicable training, assessment, reporting, and quality assurance requirements
Support course scheduling, bookings, learner communications, and the preparation of training materials
Track outstanding assessments, evidence requirements, course progress, and qualification completions
Help prepare records and supporting evidence for internal reviews, moderation activities, and external audits
Work with instructors, learners, management, and relevant external organisations to ensure information is received and actions are completed
Identify gaps, raise concerns early, and contribute practical solutions to improve the way we work
Provide reliable administration support to the wider training team and assist with other reasonable duties as required
About you
Organised, reliable, and has excellent attention to detail
Can manage competing priorities and follow tasks through to completion
Has sound computer skills, including email, spreadsheets, document management, and digital filing
Communicates professionally and confidently with different people
Willing to learn compliance requirements, moderation processes, and industry-specific systems
Takes ownership of their responsibilities and understands the importance of accurate documentation
Comfortable asking questions, accepting feedback, and developing their skills
Works collaboratively, shares information, and supports colleagues
Understands the importance of confidentiality, professional conduct, and meeting deadlines
Experience in administration, education, transport, or industry training would be beneficial
About us
At Matapuna, we help people gain the licences, skills, and qualifications they need to access employment opportunities and build their futures. We are part of a team delivering practical, industry-relevant training that makes a genuine difference across Tairāwhiti. We value teamwork, accountability, continuous improvement, and open communication. We believe in progress, not perfection — learning from mistakes, finding solutions, and working together to achieve better outcomes.
Position Details
Position: Heavy Traffic Administration Coordinator
Location: Gisborne, Tairāwhiti
Employment type: Permanent
Hours of work: To be confirmed
Remuneration: Negotiable, based on experience and suitability
Training: On-the-job training and support provided
How to Apply
If you are organised, motivated, and ready to learn, we would love to hear from you.
Please submit your CV and a brief cover letter explaining your relevant experience, strengths, and why you would be a good fit for Matapuna Driver Training.
We encourage applications from people with transferable administration skills who are keen to develop their knowledge of the heavy traffic and vocational training industry.
Join us and help keep our training team organised, compliant, and delivering quality outcomes for our learners and community.