Join our team as IT Applications and Programme Manager

We are looking for an experienced and forward-thinking IT Applications and Programme Manager to help shape and deliver technology solutions that support our organisation, colleagues and customers. This is an exciting opportunity to lead the management, development and continuous improvement of business applications and technology programmes, ensuring systems are reliable, efficient and aligned to organisational priorities.

You'll play a key role in driving digital improvement, working collaboratively with colleagues, suppliers and stakeholders to deliver successful projects and services. We're looking for someone who combines strong leadership, technical understanding and programme management expertise with a commitment to delivering positive outcomes for customers and colleagues.

Key responsibilities

Lead the delivery, support and continuous improvement of business applications and technology programmes, ensuring services remain effective, secure and fit for purpose.
Manage a portfolio of projects and programmes, providing direction, oversight and governance to ensure successful delivery of agreed outcomes.
Build strong working relationships with internal stakeholders, partners and suppliers to understand requirements and support organisational objectives.
Ensure applications and systems are maintained, developed and optimised to meet business needs, drive efficiencies and enhance user experience.
Lead and develop a high-performing team, creating an inclusive environment where colleagues can grow, contribute and succeed.
Monitor performance, risks, budgets and resources, taking proactive action to address issues and maximise value for the organisation.
Support strategic planning and digital transformation activity by identifying opportunities for innovation, improvement and service excellence.

What you'll need to succeed

Experience of managing business applications, technology services, projects or programmes within a complex organisation.
Strong leadership and people management skills, with the ability to motivate, support and develop others.
Excellent communication and stakeholder management skills, with the confidence to build effective relationships at all levels.
Ability to manage competing priorities, make informed decisions and deliver results in a fast-paced environment.
Experience of working with third-party suppliers and managing contracts or service relationships.
Strong analytical and problem-solving skills, with the ability to identify practical solutions and drive continuous improvement.
A commitment to collaboration, inclusion and delivering high-quality services that make a positive difference.

What we offer

Hybrid working & flexibility – supporting work-life balance.
Generous annual leave – starting at 27 days, rising to 32 days after 5 years plus bank holidays.
Birthday day off – take your birthday as paid leave.
Buy or sell annual leave – flexible options to suit your lifestyle.
Local bank holiday – extra day off around New Year.
Enhanced maternity, paternity & adoption pay.
Free on-site parking at key office locations.
Employee Assistance Programme – emotional wellbeing support for you and your family.
Cycle to Work & Car Leasing Schemes – save on tax and NI.
Pension schemes with life insurance cover.
Perkbox – an employee engagement platform with perks, benefits, rewards, wellbeing resources, discounts, freebies and more.
Healthcare cash plan – claim back costs for dental, optical, physio & more.
Lifestyle discounts – cashback and savings at major retailers.
Learning & development opportunities – grow your career.
Volunteer days – up to 5 paid days to give back.

Interview Date(s): Interviews for this position will be held on w/c 23 November 2026.

Applying Instructions

If you are interested in this role, please click ‘Apply Online’ to provide your CV and supporting statement.

In your supporting statement, please provide clear, specific and evidence-based examples showing how you meet the essential criteria marked (A) in the person specification. Please explain how you have used your skills in practice, as the essential criteria form the basis of the shortlisting and assessment process. Addressing the desirable criteria is optional; however, doing so may strengthen your application where relevant.

We welcome applicants from all backgrounds, experiences and career paths. We believe diverse perspectives help us deliver better services and create a stronger organisation. If you share our values and want to make a difference, we encourage you to apply.

As a Disability Confident employer, we aim to provide reasonable adjustments throughout the recruitment process and employment. Please contact us at [email protected] if you need any support with your application.

We are committed to providing an inclusive recruitment experience. We encourage applications from people with disabilities, neurodivergent individuals, and candidates from underrepresented groups. Information will be provided in accessible formats on request, and adjustments can be made at every stage of the recruitment process.

Ready to get started? View the Role Profile here