We are looking for Receptionist to join our team on a 6-month permanent fixed-term contract.
This is a live-on site position - accommodation can be provided or subsidised for the right candidate, if required.
Minimum 20 guaranteed hours per week, with availability required for on-call and overnight duties.
About Us
The team at Tasman Holiday Parks has always worked with one clear goal in mind – to create timeless holiday experiences in places of vibrant natural beauty. We are the fastest growing owner, developer and operator of holiday parks across Australia and New Zealand. As the first holiday park network to span both countries, our vision is to create timeless places where people trapped in the busyness of life can escape to freedom.
Our Tasman Promise is to provide holiday parks which are safe, clean and friendly, fully planned and where our guests can create beautiful moments. We are committed to offering timeless holiday parks within inspirational locations and with a rapidly expanding portfolio, we welcome more than 500,000 guests each year across 50+ iconic locations.
About the role
We are looking for an experienced Receptionist / Housekeeper to welcome our guests and make Tasman Holiday Parks - Beachaven a special place.
You will deliver a range of front-line reception services at our Beachaven location, ensuring that all enquiries, bookings, reservations and face-to-face interactions with customers are carried out effectively and courteously.
Additionally, you will be willing and able to jump in and assist with housekeeping duties when required and ensure cleaning and servicing of rooms are completed in preparation for our guests to arrive.
You must be able to deliver a consistently high level of customer service, at all times, displaying a friendly, helpful manner, in order to maximize customer satisfaction and develop positive customer relations which may lead to repeat business.
What You'll Bring to the Team
Manage front-desk reception, including greeting visitors and handling phone and email enquiries
Schedule and manage bookings, and perform basic administrative tasks
Maintain a clean and welcoming front-of-house and common areas
Support housekeeping duties as required, including cleaning, tidying and restocking
Support day-to-day site operations and assist other team members as needed
Capable of performing practical, physical tasks
Follow workplace health and safety procedures at all times
This role is offered on a 6-month fixed-term, part-time basis. Flexibility is essential, as the role requires availability across weekends, public holidays, school holidays and other peak trading periods, with occasional on-call availability outside standard working hours.
Why Join Us?
Wherever we may be, one thing unifies Tasman Holiday Parks. It is our commitment to delivering our Tasman Promise. You will be joining a growing, driven and passionate team who value input and feedback from our team members.
We offer:
• Employee of the Month and Park Awards program
• Ongoing opportunities for growth and professional development
• Extensive benefits program including rewards, paid parental leave and volunteer leave
• Generous accommodation discounts – across both NZ and AUS!
• The ability to be part of a successful and rapidly growing company
• Access to our Employee Assistance Program for you and your family
Sound like you? If so, we would love to hear from you! Please submit your Application as we will be reviewing and contacting Applicants as they come through.
We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know by emailing [email protected]. We want you to shine, not shy away.
Tasman Holiday Parks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.