Title: Business Analyst III

Location: Chicago, IL (Hybrid: Tue/Wed/Thu Onsite)

Start Date / End Date: 04/24/2026 – 12/31/2026

Schedule: 40 Hours per week

Equipment: Client Provided (Standard badge required)

Interview Process: 1-2 Rounds (Round 1: Video MS Teams with HM; Round 2: If needed, with additional team/manager)

Number of Openings: 1

POSITION OVERVIEW

Join the Digital Innovation Team as a Senior Product/Business Analyst to shape the future of air travel. You will be at the heart of digital experiences, working on customer-facing mobile and desktop platforms to deliver cutting-edge features through iterative Agile delivery.

DAY-TO-DAY RESPONSIBILITIES

Create scope, high-level requirements, and detailed user stories for development and QA teams.

Manage and groom the story backlog to ensure sprint readiness and continuous value delivery.

Facilitate Agile rituals including inceptions, iteration kickoffs, and story estimation sessions.

Collaborate with UX analysts, Developers, and QA to ensure technical feasibility and design alignment.

Analyze data to align product features with business goals and present updates to leadership.

Define clear, actionable acceptance criteria and identify process improvement opportunities.

TOP 3 REQUIRED SKILLS

User Story Creation & Backlog Management (3+ years)

Stakeholder Management & Requirements Gathering (3+ years)

Agile/Scrum Framework Experience (1-2 years)

ADDITIONAL DESIRED SKILLS

Digital/Ecommerce Experience (Mobile or .com)

Airline Industry Knowledge

Data Analysis & Strategic Presentation

Analytical Problem Solving

IDEAL CANDIDATE PROFILE

The ideal candidate is an exceptional communicator with a sharp analytical mind, capable of extracting the "why" behind stakeholder requests. They should be comfortable in a fast-paced, customer-facing digital environment and possess the agility to handle iterative work with quick turnarounds.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No