About the role
As an IT Services Engineer, you’ll take on a dynamic and hands-on role, working at the forefront of maintaining and supporting the company’s IT services and infrastructure. This position offers the opportunity to apply your diverse technical skills across a broad range of systems and technologies—making each day different and engaging. Your day to day will consist of the following:
Delivering Level 3 IT support, ensuring efficient troubleshooting and exceptional customer service
Perform day-to-day system administration of virtual machines, user devices, and general corporate IT infrastructure
Provide technical input and hands-on assistance towards completing cloud migration of various services
Develop and maintain technical documentation
About you & your areas of strength
Entra ID & Entra SSO with SCIM
Intune & device mgmt. across Windows PC/iOS/android - app deployment and device control
Office 365 suite & sharepoint
Teams, Teams rooms and Teams calling
Azure management - Management & Resource Groups, Subscriptions, resources
Azure Virtual machines, virtual networks, policy, key vault, functions, network security groups
Privilege management and Role based access control
Intermediate networking concepts (IPs, subnets, VLANs, DNS, routing, switching)
Autopilot, powershell and scripting
Backup system management
ITSM Helpdesk / ticketing tools
Asset management
Remote Support Tools
Small scale project management
Vendor liaison & purchasing
The following areas of are desirable but not essential:
ITIL Qual
AI tools (Claude, Chat GPT, CoPilot, Gemini)
PowerApps
Hybrid Active Directory
Hyper-V virtual machine Management
Meraki or similar network management
XDR & SIEM tools
Rubrik Management
Freshservice ticket management
Prior experience in an RTO / academic / educational institution
What we offer
Meaning & Purpose - Make a real impact by working with those training in high-risk industries.
Free Parking & Lunch - Save on commute and meal costs.
Team Bonding - Participate in monthly team BBQ breakfasts and morning teas.
Family Support - Employee Assistance Program (EAP) for you and your family.
Recognition - Be part of our Values Recognition Program.
Shared Benefits - Eligible for shared benefit payments (conditions apply).
Work / Life Balance – We believe supporting employee well-being and the right to disconnect
About Us
ERGT Australia is a leading provider of high-risk safety and emergency response training across Mining, Oil & Gas, Maritime, Defence, Aviation, and Major Hazard Facilities. For over 30 years, we’ve helped professionals develop the skills to respond effectively to emergencies and minimise harm in the workplace.
If this sounds like the right fit for you, we’d love to hear from you.
Please submit your cover letter and a resume outlining your suitability for the role.
Please note - This is an in-office role based in Perth, as we're big on building a great team vibe through face-to-face collaboration. We’re not offering relocation support for this position, so you’ll need to be based in Perth or able to relocate independently.
ERGT celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.