Job summary

Are you an organised, proactive administrator looking for your next opportunity? We are seeking an experienced Business Support Administrator to provide dedicated administrative support to our Adoption Service.

As the main administrator for the Adoption Service, you will play a key role in supporting the day-to-day operation of the team, acting as a central point of contact for professionals, partner agencies, and service users. You will be responsible for managing referrals, maintaining accurate records, coordinating meetings, processing correspondence, and supporting statutory adoption processes.

This is a varied and rewarding role requiring excellent organisational skills, attention to detail, and the ability to work with confidential and sensitive information. You will work closely with the Adoption Team and stakeholders to ensure the service operates efficiently and continues to provide high-quality support to children, families, and partner agencies.

Please note this role is part time 22.5 hours per week.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

Provide dedicated administrative support as the primary administrator for the Adoption Service.

Process referrals and associated documentation in line with agreed procedures, ensuring all actions meet required targets and timescales.

Manage appointment bookings, meetings and reviews, ensuring accurate recording and distribution of information.

Prepare and distribute correspondence, reports, meeting papers, and other documentation in a timely and accurate manner.

Maintain and accurately update SystmOne and other relevant systems, ensuring compliance with Health Records Standards, Procedures, and Trust policies.

Manage shared mailboxes and telephone enquiries, responding appropriately to sensitive and confidential matters.

Liaise with internal teams, local authorities, health professionals, and external agencies to support the adoption process and ensure effective communication.

Support statutory and operational adoption processes by maintaining accurate records, tracking actions, and ensuring documentation is available within required timescales.

Handle highly confidential and sensitive information in accordance with information governance requirements.

Provide cover for other administrative functions within the wider Business Support Team during periods of absence as required.

Details

• Date posted: 02 November 2026
• Closing date: 15 November 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
• Contract: Permanent
• Working pattern: Part-time, Flexible working
• Reference number: 348-CFS-12932
• Job locations: Fareham Child Development Centre, 24 West Street, Fareham, Hampshire, PO16 0LF, United Kingdom

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• *Good General Education
• *GCSE English Grade 4/C or equivalent
• *NVQ3 or equivalent experience
• *Keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Employer details

• Employer name: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
• Address: Fareham Child Development Centre, 24 West Street, Fareham, Hampshire, PO16 0LF, United Kingdom
• Employer's website: https://hiowhealthcare.nhs.uk/