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Home · Service Technician

WHO ARE WE:

Proudly NZ owned, nationally established, growing company: Surgical Medical Systems provides medical equipment supply, service & performance qualification.

THE ROLE:

We are seeking a qualified, experienced Service Technician to join our Auckland-based team.  In this permanent role, you will be responsible for repairing & servicing medical equipment throughout Auckland and the North Island. You will maintain positive relationships with clients as the day-to-day face of the company. Ideally you will have medical equipment & electrical service experience, holding an electrical licence recognised by the EWRB. You will receive training on the company’s medical equipment range.

This is a Monday to Friday, daytime role (calls outside of usual business hours are rare however may happen).

Our clients expect reliable, responsive service, with sound advice to ensure minimal downtime of equipment in a critical industry.

MAIN DUTIES:

  • Perform preventive maintenance work (large focus of the role)

  • Install & commission equipment (with technical support)

  • Carry out performance qualifications

  • Perform remedial repair activities on customer sites

  • Diagnose & fault-find, both on phone & on-site

  • Demonstrate a high level of client service at all times.

THE SUCCESSFUL CANDIDATE WILL HAVE:

  • EST, EAS or full Electrician licence recognised by the EWRB (preferable)

  • Previous experience with technical medical equipment (preferable)

  • Excellent fault finding, problem solving & diagnostic skills

  • Excellent communication & team-work abilities 

  • Clean & full NZ drivers’ licence

  • Immediate full NZ work rights & able to confirm vaccination status on request.

There are opportunities to grow & take a lead role in the business into the future, as we have opportunities for growth in the market.

The successful person will:

  • Upskill across the company’s medical equipment range (training will be provided)

  • Install and commission equipment (with technical support from us and manufacturers)

  • Perform performance qualifications on equipment

  • Perform remedial repair activities on customer sites

  • Perform preventive maintenance work (a large component of the role)

  • Diagnose and fault-find, both on phone and on-site

  • Demonstrate a high level of client service at all times.

There are opportunities to grow and take a lead role in the business into the future, as we have opportunities for growth in the market. Regular travel is required.

THE REWARDS:

  • Ongoing training & development opportunities

  • Career advancement options 

  • Support from already established local & national teams 

  • Competitive annual salary, cell phone, laptop, option for company vehicle

  • A degree of autonomy & flexible working hours providing standards are achieved.

Applications close at 5pm on Friday 20 November 2026 – however, we are going straight to interview for the right application so APPLY NOW.  Enquiries should be emailed to [email protected].