Manager / Senior Manager – Enterprise Reconciliation Systems

Location: Jaipur
Experience: 5-7 Years

About the Role

We are seeking an experienced professional with strong expertise in Banking Payment Systems and Enterprise Reconciliation Applications. The ideal candidate will possess hands-on experience in payment transaction processing, reconciliation operations, production support, testing, and Oracle SQL. This role will be responsible for managing reconciliation platforms, resolving production issues, coordinating with business and vendor stakeholders, and ensuring seamless reconciliation across multiple payment channels.

Key Responsibilities

Manage and support Enterprise Reconciliation Applications.
Monitor and resolve reconciliation breaks, transaction exceptions, and settlement discrepancies.
Provide production support and ensure timely incident resolution.
Perform data analysis, troubleshooting, and root cause analysis using Oracle SQL.
Coordinate with Business, Operations, Infrastructure, Vendor, and Support teams.
Execute SIT, UAT, and production validation activities.
Support release management, deployments, and change implementation.
Conduct RCA for production incidents and reconciliation issues.
Ensure compliance with audit, regulatory, and operational standards.
Prepare reports and dashboards for reconciliation and operational tracking.

Required Domain Expertise

Banking Payments and Enterprise Reconciliation Systems.
Payment channels including:
- UPI
- IMPS
- Visa
- Mastercard
- RuPay
- ATM/EJ Reconciliation
- Settlement & Switch Reconciliation

Required Knowledge

Transaction Reconciliation
Settlement Reconciliation
GL Reconciliation
Switch Reconciliation
Exception Management
Settlement File Processing
Chargeback & Dispute Management
Reversal & Refund Processing
End-to-End Payment Transaction Lifecycle Management

Technical Skills

Strong Oracle SQL expertise including:
- Joins
- Subqueries
- Stored Procedures
- Functions
- Data Analysis
Production Support and Incident Management
Functional Testing, SIT, UAT & Production Validation
Linux/Unix Command Line Operations
ServiceNow, JIRA, or similar ticketing tools
Advanced Excel Reporting and Data Analysis

Educational Qualification

B.E. / B.Tech / MCA / M.Sc. (IT, Computer Science, or equivalent)
MBA will be an added advantage

Preferred Candidate Profile

5-7 years of experience in Banking IT, Payment Systems, and Reconciliation Applications.
Strong understanding of payment processing, settlement, and reconciliation workflows.
Hands-on experience in production support and issue management.
Excellent analytical and problem-solving skills.
Strong stakeholder management and communication abilities.
Ability to collaborate effectively with business, operations, technology, and vendor teams.
Ownership mindset with the ability to work in a fast-paced banking environment.

Key Skills