ORGANIZATION UNIT: | BIBA |
DEPARTMENT | Sales & Operations |
FUNCTIONS | Retail Sales |
JOB TITLE | Sales Associate |
LOCATION |
|
TEAM SIZE | NA |
REPORTING STRUCTURE | Store Manager |
EXPECTED QUALIFICATION DETAILS | High School |
EXPECTED OVERALL YEARS OF EXPERIENCE | Min. 6 months – Sales experience |
About BIBA
BIBA Apparels Private Limited ("BIBA"), the Indian fashion giant, stands true to its name. The brand has been dressing and embellishing demure maidens from every corner of India since 1986. With BIBA, always expect a truly unique, wow-inspiring ethnic experience!
Purpose of the Job
The incumbent will also be responsible to maintain VM display (as per National VM manual) and assisting fellow team members with deliverables by co-ordinating and sharing of best practices.
Key Result Areas for the Incumbent
Process Responsibilities
- Maintain and achieve key performance indicators of the store such as footfalls, conversion, sales generation and increased revenue.
- Exhibit the usage of HELPS model for high standards of customer satisfaction
- Ensure complete product knowledge
People Management Responsibilities
- Team Player
- Effective Customer engagement
Financial Responsibilities
- NA
Key Behavioural competencies required to perform this role
- Essential
- Good Communication
- Strong Customer Focus
- Building relationships
- Desirable
- Conflict management & negotiation skills
- Results oriented
- Collaborative and team player
Key Technical competencies required to perform this role
- Essential
- Ability to think, plan & execute daily sales agenda
- Understanding of the key performance indicators
- Desirable
- Good at Planning
- Good with Organizing, Co-coordinating & Monitoring skills
Key Performance Indicators
- Target vs. Achievement (as per the agreed parameters)
- Shrinkage control
- Mystery shopping target – Over 85%
- VM score – Over 95%
The candidate would have to interact and manage the following stakeholders
- MBO Partners
In order to be considered for the role the ideal candidate should also have:
- Good Communication skills
- Negotiation skills
- Sales skills
- Sales background preferred