Purpose of the Role

Handling End to End claim settlement process

Job Responsibility

• • Ensure accurate tracking, reconciliation, and security of all cash deposit and electronic payments received during regular operation in hospital
  • Strict internal controls to prevent fraud, coordinates with banking partners, and ensures all related actions to be completed as per compliance
  • Oversee the counting, verification, and reconciliation of all daily cash deposit, credit card collections from hospital point-of-sale (POS)
  • Audit and resolve if any cash variances and take action immediately, escalating systemic issues to the Finance head
  • Train hospital staff on proper cash handling, point-of-collection patient billing
  • Prepare weekly and monthly cash deposit reports, variance analysis, and transaction logs for senior leadership
  • Role to play as primary point of contact for internal and external stakeholders and also required to handle financial audits regarding hospital revenue collections
  • Implement and enforce strict separation of duties and financial compliance measures to mitigate fraud risks
  • Proper duty assignment to team members for Day-Night support
  • MIS, Presentations & Conducting Review Meetings
  • Responsible for managing various transformation projects, new process transition support and control checks associated to delivery
  • Establish individual goals and deliver against the same as per defined service delivery framework and quality processes
    
  • Good analytical/Digital mind set and communication skill with customers and stakeholder handling experience will be preferred
  • Responsible for resource utilization, productivity, process performance and quality.
  • Establish team as well as individual goals and deliver against the same as per defined service delivery framework and quality processes
  • Ensuring Regular Governance in place (Internal & External Governance Meeting with teams and Business)
  • Need to have functional proficiency and specialized knowledge for own areas of responsibility, fair understanding of end-to-end process and IT systems supporting the same

  Essential & Desirable Education/Qualifications/ Work experience/technical skills i.e. what are the 'must haves' for this role

  1. Functional Knowledge of Skills (Must Have)

  Proficiency in data management and treasury operation, Good interpersonal skills, Flexible with Job duties, Cash/Collection management and resolve settlement issue

  2. Leadership Behavior

  Risk Taking, Accountability, Collaboration

  3. Educational Qualification

  MBA - Finance/B.COM.

  4. Technical Skill required

  SAP, MS Office, Advance Excel, GST Knowledge

  5. Language Proficiency

  English & Hindi

  6. Experience Required

  5 Yrs (Preferred in Cash office – Hospital)

Tata Motors Global Services Ltd. (TMGSL), equally and jointly owned by Tata Motors Limited and Tata Motors Passenger Vehicles Limited, serves as the strategic backbone for process optimization across Tata Motors’ businesses and enterprise functions. Going beyond execution, TMGSL delivers integrated, end-to-end solutioning that addresses complex organizational needs through scalable, future-ready models. It offers it services under the brand name Tata Motors XCELION—rooted in excellence, powered by passion and committed to delivering value with purpose. With deep domain expertise, advanced digital and analytical capabilities, a people-first mindset, and a culture of continuous improvement, TMGSL blends process innovation with agile service delivery to unlock efficiency and deliver sustained value, accelerating Tata Motors’ transformation into a more customer-centric and future-ready enterprise.