Job summary
We are currently looking to recruit to a Medical Secretary post within Black Country Healthcare NHS Foundation Trust, based at Bushey Fields Hospital in Dudley.
We require an enthusiastic and highly motivated Medical Secretary , who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in General Adult Psychiatry and Crisis Resolution and Home Treatment.
Main duties of the job
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will attend multidisciplinary team meetings when required and follow up meeting actions, ensuring patients' medical records are kept up-to-date, book appointments, co-ordinate Outpatient and Community Clinics and liaise with wards regarding inpatients. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.
Details
- Date posted: 04 November 2026
- Closing date: 18 November 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year pa
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time
- Reference number: 285-5020C-MH
- Job locations: Bushey Fields Hospital, Bushey Fields Road, Dudley, DY1 2LZ, United Kingdom
Job description
Job responsibilities
See attached job description and person specification.
The successful candidate will need to have excellent communication skills, be extremely organised and have excellent secretarial/administrative skills.
This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
Person Specification
Education and Quals
Essential
- Minimum of 5 x GCSE's at Grade C or above, including English and Maths, or equivalent
- AMSPAR Diploma or equivalent qualification or previous relevant experience in a Medical Secretary role
- Audio Typing skills & Knowledge of medical terminology
Desirable
- Ability to communicate sensitively and effectively with service users, carers and professionals both within and outside the Trust
Experience & Knowledge
Essential
- Relevant secretarial experience, preferably in a NHS environment
- Fast and accurate audio and typing skills
Desirable
- Working knowledge and understanding of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
About us
The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.
If you are looking for a new challenge with an exciting service, have the requirements for the role and are interested in this post, then please apply now.
Employer details
- Employer name: Black Country Healthcare NHS Foundation Trust
- Address: Bushey Fields Hospital, Bushey Fields Road, Dudley, DY1 2LZ, United Kingdom
- Employer's website: https://www.blackcountryhealthcare.nhs.uk/