Job summary
This is an exciting opportunity to join our Surgical Division as a Band 8A Business Manager, providing operational and business leadership across Orthopaedics, Plastics and Dermatology services. Working alongside clinical and nursing leaders, you will play a key role in ensuring the delivery of safe, effective, high-quality and financially sustainable patient care.
The successful candidate will lead operational performance, service improvement, workforce planning and financial management, helping services achieve national and local standards, including elective recovery and waiting time targets. You will use data and insight to support decision-making, improve patient pathways and drive continuous improvement.
We are looking for a motivated, organised and forward-thinking individual who thrives in a fast-paced environment and can build strong relationships across multidisciplinary teams. You will bring significant operational or business management experience, excellent communication and problem-solving skills, and the ability to lead change and manage competing priorities.
This role offers the opportunity to influence strategic and operational decision-making, lead service transformation programmes and make a meaningful contribution to patient outcomes and service delivery within a dynamic and innovative Surgical Division.
Main duties of the job
The Business Manager will provide operational leadership across Surgical Services, ensuring high-quality, safe and efficient patient care. Working closely with clinical, nursing and operational teams, the post holder will lead service performance, support service development and transformation, manage budgets and resources, and drive continuous improvement.
Key responsibilities include delivering operational and financial targets, improving performance against national standards, using data to support decision-making, leading change initiatives, addressing capacity and demand challenges, and building strong multidisciplinary relationships. The post holder will also support wider divisional objectives and deputise for the General Manager when required.
We are seeking an experienced, motivated and organised leader with strong operational, financial and analytical skills. The successful candidate will have a proven ability to deliver results, lead change, influence stakeholders and build effective working relationships. A commitment to innovation, continuous improvement and excellent patient care is essential.
This is an exciting opportunity to make a significant impact on service delivery and patient outcomes within a busy and progressive Surgical Division.
Details
- Date posted: 02 November 2026
- Closing date: 08 November 2026
- Pay scheme: Agenda for change
- Band: Band 8a
- Salary: £59,798 to £67,020 a year per annum including HCAS
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 151-ZT144
- Job locations: Heatherwood Hospital (Cross-site), Brook Avenue, Ascot, SL5 7GB, United Kingdom
Job description
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent relevant experience.
- Evidence of continuing professional development.
- Recognised management qualification (or willingness to work towards).
Desirable
- Postgraduate qualification in management, leadership or a relevant field.
Experience
Essential
- Substantial operational or business management experience within the NHS or a comparable complex healthcare environment.
- Experience of managing teams and services within a multi-disciplinary setting
- Experience of budget management, financial monitoring and recovery planning
- Experience of delivering against operational and quality targets.
- Experience of service improvement, transformation or design
- Experience of staff leadership, workforce management and employee relations
Desirable
- NHS operational management experience within an acute setting.
- Experience of cross site service management
- Experience of waiting list management, capacity planning and access standards.
- Experience of developing business cases/business plans and supporting delivery of change projects.
Skills & Knowledge
Essential
- Excellent written and verbal communication skills and the ability to present complex information clearly
- Strong analytical and numeracy skills with the ability to interpret complex performance and financial data and translate into actionable plans.
- Ability to manage competing priorities and deliver to deadlines.
- Ability to negotiate and influence across professional groups.
- Strong leadership, communication and interpersonal skills
- Strong organisational skills and attention to detail.
- Sound understanding of governance, risk, quality, complaints processes and information governance/confidentiality
- Competent IT skills including 6 Microsoft Office and ability to use relevant clinical/operational systems
Desirable
- Knowledge of improvement methodologies
- Knowledge of wider system working, commissioning and partnership arrangements
Special Requirements
Essential
- Ability to travel across sites as required.
- Flexibility to respond to operational service pressures
Desirable
- Participation in manager of the day arrangements where required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
About us
Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Why Join Frimley Health NHS Foundation Trust?
At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.
As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.
We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.
Join UsWhether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.
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Employer details
- Employer name: Frimley Health NHS Foundation Trust
- Address: Heatherwood Hospital (Cross-site), Brook Avenue, Ascot, SL5 7GB, United Kingdom
- Employer's website: https://www.fhft.nhs.uk/