Location
Based in an Identifly office in Brisbane, Adelaide or Perth, with hybrid working arrangements and customer travel as required.
Reports To: Head of Engineering, with a dotted line to the Head of Sales
Key Purpose
The Senior IAM Architect - Advisory & Pre-Sales delivers specialist IAM architecture, advisory and consulting services while independently supporting technical pre-sales, customer solution development, Statements of Work (SoWs) and tender responses.
The role combines billable customer advisory, Technical Account Management (TAM), solution architecture and pre-sales consulting. It takes technical opportunities from discovery through solution design, scoping, estimates and customer-ready documentation.
You will independently lead the technical content of SoWs, tenders and customer advisory engagements, working with Sales, Advisory and Delivery to develop solutions that are fit for purpose, achievable and commercially viable.
All work must reflect Identifly’s values of Data Driven, Time to Value and Integrity.
About Us
We are a leading implementation partner specialising in Identity and Access Management, Privileged Access Management and Identity Governance. We are a forward-thinking team of cybersecurity professionals driven by the desire to secure all apps and users.
We help businesses secure their environments by using modern tools, expert knowledge and a pragmatic approach.
We are rapidly becoming Australia’s best-known IAM provider and are a trusted partner to our clients predominantly in Adelaide, Brisbane, Perth though across the country. Our reputation is built on being knowledgeable, highly experienced, effective and reliable.
Our team is everything. Hand-picked, high performing, driven and as smart as they come.
We have grown rapidly since 2019 and we will continue to attract the A-grade talent we need to grow and be the best.
We have customised training plans to meet our people’s needs whilst enhancing the capability of our business.
We mentor and vet our staff to grow them into autonomous stars.
We are always looking for awesome, talented people to join our A-grade team.
Why Identifly
At Identifly, you’ll work on identity programs that genuinely matter, for organisations that keep Australia’s critical services running. You’ll be part of a specialist team where your expertise shapes the solution, not just the slide deck.
Flexible working: Hybrid working, with flexible hours by agreement to support work-life balance
Meaningful work: Complex IAM, IGA and PAM engagements for major organisations across critical infrastructure, energy, higher education, government and financial services.
Technical breadth: Hands-on exposure to leading identity platforms across our vendor portfolio.
Career development: A customised training plan built around your goals with the support of your lead.
Wellbeing: Employee Assistance Program and access to the Employment Hero Perks network of discounts.
Culture: We mentor our people to become autonomous experts, and we have fun while getting the job done.
About You
You are an experienced Senior IAM Architect with strong technical expertise across IAM, IGA, PAM and enterprise identity security, and a proven track record of delivering customer-facing architecture, advisory and consulting services.
You understand identity-related attack paths, credential compromise, privilege escalation, lateral movement, cyber kill chains, Zero Trust and least privilege, and how IAM controls prevent or limit attacks.
You understand the IAM implications of SOCI, AESCSF, NIST CSF, NIST SP 800-53 and the Australian Government Essential Eight, and can translate relevant security and compliance requirements into practical identity solutions.
You are comfortable engaging CISOs, business stakeholders and technical teams, facilitating discovery, evaluating solution options and producing clear architecture, advisory, SoW and tender documentation.
You are commercially aware, proactive and autonomous, capable of managing customer delivery and pre-sales commitments without constant direction. You enjoy mentoring colleagues and contributing to Identifly’s growth.
Key Responsibilities and Outcomes
The Senior IAM Architect - Advisory & Pre-Sales is responsible for the following activities:
Customer Advisory & Consulting
Deliver IAM, IGA and PAM technical advisory, architecture reviews, assessments, maturity reviews, strategies and technology roadmaps.
Lead customer workshops, understand objectives and environments, evaluate risks and develop actionable recommendations.
Produce customer-ready assessments, architecture documentation, options analyses and implementation plans.
Technical Account Management (TAM)
Act as trusted technical adviser for assigned customers under TAM and managed services arrangements.
Conduct regular technical reviews, identify improvement initiatives, advise on platform changes and support complex escalations.
Maintain visibility of customer technical risks and actions and identify additional advisory or optimisation opportunities.
Solution Architecture & Technical Design
Design and validate IdP, IGA, PAM, advanced Identity Protection, MFA, identity lifecycle solutions.
Define solution components, integrations, dependencies, controls and technical requirements, evaluating technology and licensing options.
Produce high-level and detailed designs and provide architecture assurance to delivery teams as required.
Identity Security & Regulatory Alignment
Assess identity-related attack paths, credential compromise, privilege escalation and lateral movement risks, applying MITRE ATT&CK and Zero Trust concepts.
Interpret the IAM implications of SOCI, AESCSF, NIST CSF, NIST SP 800-53 and Essential Eight for applicable customer environments.
Explain how IAM, IGA, PAM, MFA and access governance controls support risk reduction, operational objectives and compliance requirements.
Pre-Sales & Solution Consulting
Lead technical discovery, requirements workshops, solution demonstrations and architecture discussions for prospective and existing customers.
Develop proposed technical solutions, scope, deliverables, assumptions, exclusions, dependencies, acceptance criteria and effort estimates.
Work with Sales and Delivery to validate feasibility, resources, timeframes and technical inputs to pricing and licensing.
Statements of Work, Proposals & Tenders
Lead the technical content of assigned SoWs, proposals, RFQs, RFIs and tenders from requirements through customer-ready draft.
Prepare technical methodologies, solution descriptions, architecture approaches, deliverables, estimates and implementation considerations.
Coordinate specialist input from other Senior Architects, consultants and vendors, ensuring accurate and timely technical responses.
Validate technical commitments before submission and maintain reusable technical tender and SoW content.
Technical Leadership & Collaboration
Collaborate as a peer with Identifly’s existing Senior Architects and technical and advisory Pod Leads.
Mentor colleagues, support technical assurance and contribute to reusable architecture patterns, standards and service offerings.
Delivery Management & Governance
Manage assigned billable customer deliverables and pre-sales activities to agreed quality, scope and timeframes.
Record time accurately, communicate progress, manage dependencies and escalate material technical, delivery or commercial risks.
Independently progress routine technical SoWs, tender contributions and advisory work, minimising unnecessary executive intervention.
Working Relationships
Collaborates with Senior IAM Architects, Technical and Advisory Pod Leads, IAM Consultants and Engineers, Account Managers, the Delivery Portfolio Manager, COO and CEO.
External stakeholders include prospective and existing customers, technology vendors, distributors, solution partners and customer technical and business teams.
The role partners with Sales on opportunity progression and with Delivery on solution feasibility and technical commitments, without assuming commercial contract administration or line management authority over peer architects.
Skills and Experience
Requirements
Demonstrated senior-level experience in IAM architecture, technical consulting or identity security advisory roles.
Strong expertise across IAM, IGA, PAM, access management and enterprise identity security.
Experience delivering customer-facing architecture, technical advisory, TAM and consulting engagements.
Experience developing IAM strategies, technical assessments, architecture designs, solution recommendations and roadmaps.
Demonstrated pre-sales experience in customer discovery, technical scoping, solution design, effort estimation, SoWs, proposals and tenders.
Practical experience with several technologies in Identifly’s portfolio, including SailPoint, Saviynt, Microsoft Entra ID Governance, CyberArk, Delinea, Okta, Microsoft Entra ID, Silverfort and CrowdStrike.
Knowledge of identity lifecycle management, joiner-mover-leaver, access certification, RBAC, privileged access, MFA, SSO, conditional access and passwordless authentication.
Experience with Active Directory, Microsoft 365, hybrid identity, APIs, SCIM, LDAP, SAML, OAuth and OpenID Connect.
Understanding of identity-related attack paths, credential compromise, privilege escalation, lateral movement, cyber kill chains, MITRE ATT&CK, Zero Trust and least privilege.
Understanding of the IAM implications of SOCI, AESCSF, NIST CSF, NIST SP 800-53 and the Australian Government Essential Eight, and ability to translate relevant requirements into IAM controls and solutions.
Experience in IT consulting, systems integration, managed services or specialist cybersecurity professional services.
Strong architecture, analytical thinking and complex problem-solving capabilities.
Excellent written communication, including architecture documents, technical assessments, strategies, SoWs and tender responses.
Confident customer engagement, technical workshops, presentations and senior stakeholder management.
Ability to communicate technical concepts to technical and non-technical audiences.
Commercial awareness of consulting scope, effort estimation, licensing, delivery assumptions and costs.
Ability to independently produce customer-ready technical SoW content, estimates and tender responses.
Ability to work autonomously, manage priorities, take ownership and escalate material risks.
Collaborative technical leadership, mentoring and knowledge sharing across Sales, Advisory, Engineering and Delivery.
Excellent time management, attention to detail and prioritisation skills.
Ability to obtain a national police check. Australian citizenship is strongly preferred where government engagements require security clearance.
Desirable Skills
Understanding of integrations with SAP, SAP SuccessFactors, Workday, ServiceNow and other enterprise applications.
Candidate Responses
Provide a cover letter outlining how you meet the requirements of the role, including your IAM architecture, customer advisory, TAM and technical pre-sales experience.
Describe an IAM solution you have scoped from discovery through to a customer-ready Statement of Work or tender response.
Provide your CV, including relevant IAM technologies, consulting experience and your preferred office location.
Selection Process
Short list applications based on candidate responses and suitability for role
If shortlisted, Identifly will contact you to arrange a F2F interview
F2F interview conducted at an Identifly office in Brisbane, Adelaide or Perth
Prepare questions about the role (if any)
Be prepared to discuss your IAM architecture, customer advisory and technical pre-sales experience
Be prepared to discuss salary
The right candidate: We know when we meet the right person, and we will act quickly to onboard them. Be prepared to be made an offer and provide details of potential start date.