About the Role
Our client is an established technology business operating in the renewable energy sector, specializing in solar and battery systems.
As an After-Sales Technical Support Specialist, you will provide product support, troubleshoot technical issues and ensure a positive experience for customers and industry partners.
What's on Offer?
Competitive salary of $75k-$95k + Super
Permanent Full Time role
Opportunity to develop technical expertise in the growing solar and battery energy sector
Key Responsibilities
Provide after-sales technical support to customers, distributors and installation partners
Troubleshoot product issues and assist with fault diagnosis for solar and battery energy storage systems
Guide customers and installers through product setup, configuration and troubleshooting processes
Coordinate warranty claims, product returns and technical enquiries
Maintain accurate records of technical issues, resolutions and customer feedback
About You
Experience in technical support, after-sales service, field service or a similar technical role
Background in solar, battery storage, electrical products or renewable energy will be highly regarded
Strong troubleshooting, analytical and problem-solving skills
Full working rights in Australia
Next Step
Ready to take the next step in your technical support career and work with innovative energy solutions? We'd love to hear from you.
Click "Apply Now" or submit your updated CV to [email protected] for a confidential discussion about this opportunity.