About Us: PlaneBiz 2015 Limited, partly owned by Menzies Aviation, operates across Christchurch, Wellington, Queenstown, Hamilton and Dunedin, providing essential services to a wide range of international and domestic airlines. As part of Menzies Aviation, a global leader in customer, ramp, and cargo handling services, we are proud to be the friendly face that ensures millions of passengers enjoy safe and seamless journeys. Our presence spans over 250 stations across 65+ countries, with more than 30,000 employees worldwide, managing over 500 airlines and handling 2.5 million tonnes of cargo annually.
We are currently looking for a permanent full-time Ramp Services Team Lead for our Queenstown operation. This role is a fantastic opportunity for career progression with lots of variety through-out the day.
About the role
As a Ramp Services Team Lead, you will play a key role in supervising and coordinating ramp operations, ensuring compliance with airline standards, safety regulations and operational excellence. You will lead a dedicated team, ensuring smooth execution of baggage handling, aircraft cleaning and ramp services while supporting daily operations.
Responsibilities include:
Lead and manage daily ramp operations, ensuring efficiency and safety
Monitor on-time performance (OTP) and reduce turnaround delays
Enforce aviation safety and compliance regulations
Train and mentor ramp agents, fostering a positive team environment
Coordinate with airline clients to ensure exceptional service delivery
Skills and experience
A current valid Driver’s License (Full License is a Must).
2+ years in ramp or ground operations
Strong leadership, communication and organisational skills
Knowledge of aviation safety regulations and airline protocols
Ability to work under pressure in a time sensitive airport environment
Flexibility to work shifts, including nights, weekends and holidays
You will have excellent communication skills, teamed with a high level of drive and motivation, you will manage the team in providing efficient, professional services to our clients.
What's in it for you?
You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in. A unique, fast-paced environment, bustling with people, it’s a world, where every day brings a new experience. So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.
Apply now
Depending on the volume of applications received, we may close this advertisement early, please submit your application as soon as possible.
Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Menzies Aviation/PlaneBiz. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted.
If you require any accommodations or adjustments throughout the recruitment process, please let us know.
In order to be considered you must have the ability to obtain an Airport Security Card, Police Check and pass a medical, including a Drug & Alcohol Screen.
Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment.
Due to high volumes, we are not engaging with recruitment agencies for this role.
This is a unique role that doesn’t come around often, so if this sounds like you APPLY NOW!