JOB DESCRIPTION |
I. JOB DETAILS |
Job Title |
Coordinator Level -1 |
Reporting Supervisor |
HOD |
II. JOB PURPOSE |
To ensure smooth running of the dept ensuring patient satisfaction & to provide wide range of administrative & clerical Services. |
III. KEY RESPONSIBILITIES |
Core Responsibilities |
- Acting as the focal point of communication between the medical team and the patients.
- Responsible for scheduling appointments effectively and managing conflicts if any
- Responsible for creating and updating patients’ electronic health records.
- custody, circulation, control, retention and secure disposal of confidential information.
- Arranging for local as well as international travel & stay arrangements in a timely, cost effective and appropriate manner.
- Responsible for admission and discharge process.
- Preparation of minutes of the meetings, proposal and presentations including Data Analysis & Research with MIS reporting.
- Review & summarize miscellaneous reports and documents; prepare background documents and outgoing mails as necessary.
- Provide superior customer service to all patients.
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IV. KEY PERFORMANCE INDICATORS |
Measurable Deliverables |
- Timely delivery of assigned responsivities.
- Standard delivery on KRA’s.
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