Join Archibald & Shorter North Shore as a Showroom Host & Receptionist
Do you love providing exceptional customer experiences? Are you naturally welcoming, organised, and professional? This is an exciting opportunity to become the first point of contact for customers visiting one of New Zealand's premium automotive dealerships.
At Archibald & Shorter North Shore, you'll represent iconic luxury brands including Jaguar, Land Rover, Volvo and Polestar, helping create memorable experiences for every customer who walks through our doors.
Whether you're an experienced Receptionist, a hospitality professional looking for a new challenge, or someone with outstanding customer service skills and a passion for people, we'd love to hear from you.
About the Role
As our Showroom Host & Receptionist, you will be the face of the Showroom,
creating a warm, professional, and premium experience for customers, guests, and visitors.
This is a varied role that combines customer service, administration, showroom presentation, and team support in a fast-paced and rewarding environment.
Key Responsibilities
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Creating a welcoming and professional first impression for all customers and visitors
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Greeting and directing customers throughout the showroom
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Managing incoming enquiries and connecting customers with the right team members
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Accurately recording customer information and sales leads
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Assisting with merchandise enquiries and showroom sales opportunities
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Supporting day-to-day administration and dealership operations
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Maintaining the presentation and cleanliness of the showroom to premium brand standards
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Ensuring merchandise displays are attractive and up to date
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Assisting the wider team wherever needed to deliver an exceptional customer experience
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Representing our brands with professionalism, enthusiasm, and pride
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About You
Our ideal candidate ideally is highly organised and has previous experience in a similar role. Alternatively, you may be someone with previous customer service experience and a passion for cars!
We're looking for someone who brings:
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A friendly, positive, and professional approach
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Outstanding communication skills, both written and verbal
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Exceptional customer service and relationship-building abilities
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Strong organisational and multitasking skills
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High standards of personal presentation
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Confidence using computer systems and managing administrative tasks
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A proactive, team-focused attitude
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The ability to remain calm and professional in a busy environment
What We Offer
When you join Giltrap Group, you're joining New Zealand's leading automotive group. We provide training, ongoing support, and genuine career prospects. You'll enjoy a competitive pay rate, and access to:
- Ongoing training and opportunities to gain qualifications: We invest in your professional growth with continuous learning and development programmes.
- Comprehensive CARE Programme for Health and Wellbeing: Our CARE Programme includes initiatives to support your physical, mental, and general wellbeing.
- A paid day off on your birthday: Celebrate your special day with a paid day off on your birthday.
- 2 paid days off to volunteer at a community organisation: Give back to the community with two paid days off to volunteer
About Us
Archibald & Shorter has built a reputation for delivering exceptional customer experiences and representing some of the world's most respected premium automotive brands.
As part of the Giltrap Group, we're driven by a passion for cars, outstanding customer service, and creating opportunities for our people to succeed. Our team takes pride in going the extra mile, supporting one another, and delivering experiences that leave a lasting impression.
Accelerate your career with Giltrap Group. Apply today and become a part of the Giltrap Group whānau!