Role: Maintenance Team Leader
Hours: 40 hours per week
Contract: Permanent – Full Time
Location: Barnstaple and surrounding areas
Salary: up to £39,080 (dependent on experience)
North Devon Homes are looking for a proactive and experienced Maintenance Team Leader to join our Asset Management team. You will provide effective day‑to‑day supervision of our investment delivery activities, ensuring works are delivered safely, efficiently and to a high standard. This role offers the chance to lead, support and develop a dedicated team while helping us continually improve the way we deliver repairs and maintenance services.
The Role:
You will provide an on‑site presence, ensure compliance with Health & Safety legislation, conduct inspections and surveys, and support the Investment Delivery team in achieving service objectives. You will also support the wider asset leadership team helping ensure consistent technical standards and excellent service delivery.
Main Responsibilities:
- Supervise and manage maintenance activities, ensuring efficient and effective delivery within time and cost targets.
- Extensive experience managing and delivering kitchen, bathroom and wet room installations.
- Strong experience and knowledge of roofing, window and door installation programmes, including overseeing, signing off and coordinating works with external contractors.
- Provide onsite leadership to ensure the health, safety, and wellbeing of employees, contractors, and customers.
- Conduct site inspections and surveys, maintaining high safety and quality standards.Drive continuous improvement in maintenance services and support change management.
- Manage internal and external contractors, ensuring work is completed to a high standard.
- Mentor and develop team members, supporting their growth and organisational resilience.
- Oversee procurement and stock control, ensuring value for money.
- Liaise with colleagues, contractors, and customers to deliver a customer-centric service.
What we are looking for?
- BTEC Level 3 /ONC Building or equivalent trade qualification, or relevant experience (willingness to study if required).
- Management training (desirable)
- Site Supervisors Safety Training Scheme (SSSTS).
- Health and safety qualification (IOSHH or NEBOSHH).
- Proven experience managing and motivating staff in a customer-focused environment.
- Strong technical knowledge of responsive repairs, procurement, and contract management.
- Excellent communication, organisational, and decision-making skills.
- Good IT skills and ability to adapt to bespoke systems.
- Full clean driving licence and ability to work at height or in confined spaces.
The successful candidate will be required to complete a Basic DBS check.
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied.
If you require this advert in an alternative format or need support with the application process, please contact us and we will be happy to help. Should you wish to discuss your application before submitting it, please contact the HR Team on 01271 313352.
The Company
North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon district and have over 3,250 homes we are responsible for, providing accommodation to 10,000 total customers.
The Benefits
Annual Pay Reviews
27 days paid holiday, plus paid bank holidays. We also offer employees who have passed their probationary period, the opportunity to buy or sell holiday.
Flexi
Time
Flexible working outside of core business hours.
Pension Scheme
Auto-enrolment contributory pension scheme, with optional life assurance.
Health Cash Plan
Cover the cost of you and your children's healthcare, with North Devon Homes meeting the premium cost.
Cycle to Work Scheme
Tax-efficient salary sacrifice scheme to save money on a bike and accessories.
Home & Tech Scheme
Salary sacrifice benefit to spread the cost, interest-free, on home and tech products in Curry’s/ PC World or Ikea.
Learning & Development
Corporate, technical, and personal development training courses.
Employee Assistance Programme
Free, independent, confidential advice and support, from financial and legal advice to counselling, for all employees and their immediate families.