Application Deadline\: 11 November 2026

Date of Issue\: 29 October 2026

Vacancy Notification Circular No. HKIC261055

Rank\: Clerk II

Department / Hospital / Cluster\: Administrative Services Division / St. John Hospital / Hong Kong Island Cluster

Pay \: HK$27,413 to HK$38,290 (HGPS Point 9 to 15) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1. Provide administrative, executive, secretarial and clerical supports to Hospital Administration in the management of full scope of central administrative service functions for the hospital, including but not limited to filing, data entry, verify data/statistics, compile and analyze report/return and recordkeeping.

2. To take charge of frontline operation, coach and supervise junior clerical staff in the following offices.

- General Office, Registration, Death Documentation and Medical Records Offices

- Business Support Services and Facility Management Office

- Procurement and Supplies Office

- Patient and Community Relations Office

- Any other office that assigned by supervisor.

3. Provide logistics and secretarial support to committee meetings, prepare presentation papers, reports, meeting notes and draft correspondence.

4. Plan, liaise, coordinate, organize and manage meetings, projects and events.

5. Handle enquiries, liaison and communication works with internal & external stakeholders in an appropriate manner.

6. Assist the Media / Patient Relations Officer in handling complaints, feedback, enquiries, requests for assistance and appreciations from patients and the public.

7. Assist in managing relevant information systems (including CFMS, IPAS, OPAS, MRTS, and PDARTS, etc.)

8. Assist in handling continuous improvement programs for Administrative Services Division, including to provide clerical supports to develop department policy, procedure, guideline and operation manual.

9. Support the operation of Hospital Major Incident Control Center and maintain it up to serviceable condition and assist in handling of emergency situations.

10. Any other duties as assigned by supervisors.

Entry Requirements:

1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.

(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

l Level 2 in English Language, Chinese Language and Mathematics;

and

l Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects;

or equivalent.

2. 3 years’ clerical experience with good knowledge of the functions and operations in one or more of the following areas:

(a) general administration

(b) filing and records keeping

(d) human resources

(e) finance, accounting and statistics

(f) data input and analyses

(g) typing, word processing and/or Chinese word processing

(h) telephone operation, client communication and reception service

Preferred Attributes / Exposure\:

1. Formal training in Business Administration / Secretarial Studies / Customer Service / Procurement & Supply Chain Management / Facility Management / Information Technology.

2. Relevant working experiences in one or more of the following offices:

(a) General Registry & OPD Registration Offices

(b) Medical Records Office

(d) Facility Management Office

(e) Patient Relations Office

(f) Procurement and Material Management Office

3. Knowledge in HA IT systems such as EIS, MRTS, IPAS, OPAS, CMS, CFMS

4. Willing to deploy to different offices or locations that under the purview of the supervisors.

5. Willing to work in irregular working hours, including during adverse weathers and relieving duties on Saturdays.

6. Self-motivated, strong analytical mind, good interpersonal and multi-tasking skills.

7. Able to work independently and under pressure.

8. Hands-on experience in common office automation (e.g. E-mail, Internet/Intranet etc.), PC applications (e.g. MS Office, etc) and design software (e.g. Photoshop).

9. Good command of both spoken and written English and Chinese.

Remarks:

1. Please refer to https\://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

2. Serving Staff who have completed F.5/S.5 or equivalent and have 3 years' clerical experience within HA may also be considered.

Please submit application online on or before 11 November 2026. Please note that only on-line applications submitted via Hospital Authority Careers Webpage would be processed.

For enquiries, please telephone 2595 5850.