JOB DESCRIPTION

We are looking for an experienced Jira Administrator responsible for administering, configuring and optimising the Jira platform. The role will support multiple teams/projects, maintain governance standards, troubleshoot platform issues and ensure reliable workflows, access controls, automation and reporting.

Key Responsibilities:

• Administer and configure Jira projects, workflows, issue types, screens and custom fields.
  
• Configure and maintain permission schemes, notification schemes and workflow schemes.
  
• Design and optimise workflows based on business and delivery requirements.
  
• Create and maintain Jira Automation rules.
  
• Manage users, groups, roles and project-level access.
  
• Develop advanced JQL queries, filters, dashboards and reports.
  
• Troubleshoot permissions, notifications, workflow and automation issues.
  
• Support standardisation and governance across multiple Jira projects and teams.
  
• Work with stakeholders to translate business requirements into scalable Jira configurations.
  
• Support Jira upgrades/migrations, particularly Jira Cloud or Data Center environments.
  
• Maintain documentation for configurations, processes and platform changes.
  
• Support integration with tools such as Confluence and relevant reporting/BI solutions.
  

REQUIREMENTS

Mandatory / Primary Skills:

• Jira Administration
  
• Workflows and Workflow Schemes
  
• Permission & Notification Schemes
  
• Custom Fields, Screens and Issue Types
  
• JQL
  
• Dashboards & Reporting
  
• Jira Automation
  
• Jira Cloud / Jira Data Center
  
• Troubleshooting and platform governance
  
• Stakeholder management
  

Good-to-have:

• Confluence administration
  
• Jira Cloud migration
  
• Agile/Scrum/Kanban configuration
  
• PMO/governance experience
  
• External BI/reporting integration
  

Experience: 5+ years relevant Jira administration experience
Location: Hyderabad/Pune/Bengaluru
Duration: 12 months