Location: London, Glasgow or Liverpool (Hybrid Working)
We're working with a leading financial services organisation looking for an experienced Senior Business Analyst to join its growing Technology & Transformation function.

The Role

• Lead complex business analysis activities across Salesforce and CRM transformation initiatives.
• Work closely with Product Owners, Developers and senior stakeholders to shape technical solutions.
• Support Salesforce migrations, system enhancements, prototyping and delivery.
• Challenge business requirements, influence stakeholders and translate business needs into practical solutions.
• Take a hands-on role throughout the delivery lifecycle, while providing guidance to other Business Analysts.

What We're Looking For

• Strong experience as a Business Analyst or Senior Business Analyst , ideally with 4-6+ years of relevant experience.
• Experience working with Salesforce or other enterprise CRM platforms .
• Exposure to Salesforce Financial Services Cloud (FSC), Marketing Cloud or CRM migrations would be highly desirable.
• Excellent stakeholder management skills, with the confidence to challenge requirements and influence decisions.
• Ability to bridge the gap between technical teams and business stakeholders.
• Financial Services experience is advantageous but not essential.

This is a fantastic opportunity for a hands-on BA who enjoys solving complex problems, working in a fast-paced delivery environment and making a real impact on a significant technology programme.