If you love keeping things running smoothly, enjoy helping customers and thrive in a role where no two days look the same, this position could be a great fit. You’ll be the friendly, organised, go‑to person who keeps the sales operations humming and ensures customers have an exceptional experience every time they interact with us.
About Us
Zenitec is a family-owned Invercargill business that manufactures specialist textile-based products, including Clogger chainsaw protective clothing and Nortec patient slings.
We build our business around high-quality, expertly designed products and long-term relationships with our customers, suppliers, industry partners, and the wider communities we work with. Our mission is simple: to help people carry out their work safely and easily through industry-leading products designed with real-world needs in mind.
About the Role
As the Office & Customer Service Assistant, you’ll provide a blend of customer service, sales support, and administrative coordination. You’ll enter orders, assist walk‑in customers, answer enquiries across phone/email/chat and keep our systems accurate and up to date. You’ll also support the sales team - provide quotes, help manage stock‑related updates, manage warranty claims and exchanges, and generally keep the internal processes flowing.
This role suits someone who is confident, detail‑focused, and enjoys juggling multiple priorities while staying calm and helpful.
What You’ll Bring
Strong communication and customer service skills
Confidence using multiple systems and maintaining accurate data
Ability to multi-task and stay organised
A proactive, solutions‑focused mindset
Comfort working both independently and as part of a team
A friendly, professional approach with customers and colleagues.
Why You’ll Love Working With Us
A supportive team that values collaboration
A role with plenty of variety—customer-facing, operational, and admin
Opportunities to contribute ideas and improve processes
Stable part‑time hours (25 per week, 9 – 3pm Monday to Friday)
A business that values accuracy, efficiency, and great customer experiences.
How to Apply
If you’re someone who enjoys helping people and being the reliable backbone of a busy team, we’d love to hear from you. Apply now with your CV and short cover letter or contact [email protected] for a job description. Shortlisted candidates will be contacted for a conversation about the role, their availability, and experience.