About the role

The role will require you to engage with customers over the phone and support the overall lending function, from start to finish. Application through to settlement.

Key responsibilities

• Capturing customer information via the phone

• Issuing documents

• Gathering supporting information

• Efficient customer service

About you

• Computer and online/digital literate with standard computer skills

• Professional but personable phone manner and customer service skills

• Problem solving

• Previous sales experience (Retail, Phone sales etc)

• Previous Lending experience (preferred) but not required