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Home · DMS Vision · ServiceNow Product Manager || Hybrid || Fort Washington, PA (Local only)

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Hope you are doing well,

Please find the job description given below and let me know your interest.

Position: ServiceNow Product Manager || Hybrid || Fort Washington, PA (Local only)
Location: 3 day remote 2 day onsite in Fort Washington, PA (Local only)

Duration: 6 Months c2h

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Job Description

Product Manager/ServiceNow HRSD SPM ITOM ITIL

The ServiceNow Technical Product Manager (TPM) is responsible for owning the product vision, roadmap, and technical strategy for one or more ServiceNow modules across the enterprise. This role requires deep, hands‑on experience with the ServiceNow platform and the ability to translate business needs into scalable, governed, and well-architected solutions. The TPM serves as the primary interface between business stakeholders, architecture, engineering, security, and operations to ensure the platform delivers measurable outcomes.

HRSD, SPM are MUST HAVES. NOT a developer role.

ADDITIONAL RESPONSIBILITIES

· Partner with stakeholders to capture needs and align scope with business outcomes.

· Maintain traceability from requirements to test cases and releases.

· Support change management activities (communications, training, adoption).

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education - Required
  • Bachelor's Degree in a related field (Business, Information Systems, or similar).

Education - Preferred
  • Master's degree in business, Computer Science, or related discipline.

Experience - Required
  • 7–10+ years' experience across ServiceNow platform roles (admin, developer, architect, product owner/manager).
  • Experience supporting environments undergoing transformation, consolidation, or post‑acquisition integration.
  • Strong analytical, communication, and stakeholder‑management capabilities.

Experience - Preferred

·7-10 years in SNOW product ownership, experience leading multiple teams and managing complex UAT cycles.

Knowledge, Skills and Abilities –

Deep, Hands‑On ServiceNow Expertise

Candidates should be able to demonstrate ownership or hands-on work in several of the following modules:

  • ITSM (Incident, Problem, Change, Request)
  • ITOM (Discovery, Service Mapping, Event Mgmt)
  • SPM / HRSD

Thanks & Regards,
Gaurav Gaur
Email: [email protected] | Phone : 972-645-9280

LinkedIn: https://www.linkedin.com/in/gaurav-gaur-hr/

DMS Vision ,INC

4645 Avon Lane, Suite 210

Frisco, TX 75033