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Position Summary

Reporting to the Assistant Director, Brand Creative, this position serves as a senior creative on the Brand Creative team within the Strategic Marketing and Communications Department (SM+C). The Senior Designer creates original, strategic, and on-target visual communication concepts and executes design across digital and print for MAC's brand and revenue-generating programs.

This role directs contractors and freelance resources in the execution of strategic creative deliverables. The Senior Designer serves as a subject matter expert for all MAC/MSP branding assets, develops and maintains brand and creative standards, and ensures work meets production, quality, brand, and cost standards.

The Strategic Marketing and Communications Department stewards a consistent brand voice, activates the brand to engage key constituents, and supports non-aeronautical revenue growth and passenger engagement through strategic campaigns grounded in research and analytics.


To apply: Click the "Apply" link located above the position description, log-in and follow the instructions provided. 
    
 Questions regarding this position can be directed to Allison Calzoncit at [email protected] or at 612-409-4989.  
 
Applications will be accepted until 3:00 pm on Monday, November 16, 2026.
   
MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or [email protected].
    
MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.  

Position Description

RELATIONSHIPS

  • Reporting Relationship – Reports to the Assistant Director, Brand Creative.
  • Supervision –directs contractors and freelance creative resources.
  • Organizational – Frequent contact with SM+C team members, Marketing Strategists, and internal MAC client departments; occasional contact with MAC directors and senior staff.
  • External Partners – Frequent contact with vendors, printers, photographers, illustrators, agency partners, and other outside creative resources.

 

JOB DUTIES

Concept and Create Visual Communications

  • Create strategically focused, original and audience appropriate visual communication concepts.
  • Develop concepts and execute layout designs for artwork and copy into various forms of visual communication media.
  • Research, select, and secure illustrative/photographic material to support design work.
  • Finalize layouts for final production in various forms — digital and print.
  • Obtain client approval by presenting final layouts, storyboards, and illustrations, and respond to client commentary and requests.

Manage Projects

  • Provide work direction to contractors and freelance resources as needed.
  • Manage multiple projects simultaneously with internal and external resources.

Steward the Brand and Standards

  • Develop, amend, and maintain brand and creative standards.
  • Act as subject matter expert for all MAC/MSP branding assets.
  • Meet department work standards by following production, productivity, quality, brand guidelines, and customer service standards.
  • Meet department cost standards by monitoring expenses and project budgets.
  • Manage content assets: file naming, tagging, usage rights, file storage, and maintenance.

Continuous Improvement and Professional Growth

  • Commit to continuous process improvement for quality results by studying, evaluating, and re-designing processes as needed.
  • Update job knowledge through educational opportunities, professional publications, and participation in relevant organizations.
  • Enhance department and organization reputation by accepting ownership for accomplishing client requests in support of the Enterprise Strategic Plan.
  • Other duties as assigned.

 

COMPETENCIES

Senior Level Individual Contributor (SRIC) Competencies

  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
  • Decision Quality - Making good and timely decisions that keep the organization moving forward
  • Resourcefulness - Securing and deploying resources effectively and efficiently
  • Ensures Accountability - Consistently achieving results, even under tough circumstances
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
  • Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences
  • Persuades - Using compelling arguments to gain the support and commitment of others
  • Courage - Stepping up to address difficult issues, saying what needs to be said
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity and authenticity
  • Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

Position Requirements

MINIMUM REQUIREMENTS

  • A bachelor's degree in Design, Art, Fine Art, or a related field. In lieu of a degree, fourteen (14) years of professional design experience.
  • Minimum of ten (10) years of professional experience as a Designer or Art Director.
  • Minimum of five (5) years of experience managing internal staff or directing outside resources in the execution of strategic creative deliverables.
  • Expert graphic design, art direction, and production design skills.
  • Expert-level skills in Adobe Creative Suite and other visual communication tools.
  • Advanced working knowledge of the Microsoft suite, including PowerPoint.
  • Expert knowledge of printing processes, digital deliverables, DAM, and CMS systems.
  • Experience developing, amending, and maintaining brand/creative standards.
  • Strong problem-solving skills and the ability to work through ambiguity.
  • Self-starter with strong coordination and project-management skills for assigned workload.
  • Excellent communication and interpersonal skills.
  • Ability to translate client objectives into strategic and effective communication tactics.
  • Working knowledge of AI platforms (e.g., Copilot, Claude, Adobe, Gemini, and/or ChatGPT) for business applications.
  • Ability to respond to emergencies 24/7, as needed.
  • Valid driver's license and a reliable vehicle to commute between job sites.

DESIRABLE REQUIREMENTS

  • Agency experience in addition to in-house creative experience.
  • Experience leading creative for revenue-driving programs and digital marketing initiatives.
  • Experience in airport, aviation, hospitality, stadium, parking, or airline marketing.
  • Experience working for or with public sector entities or governmental agencies.
  • Knowledge of the Metropolitan Airports Commission and its programs, operations, and policies.