Kaiawhina

Kahu Taurima Team

Henderson | Auckland

About the role:

We are seeking a Kaiawhina (Community Support Worker) to join The Fono in Henderson, Auckland. This is a full-time position offering a meaningful opportunity to make a tangible difference in the lives of community members. As a Kaiawhina, you will be at the heart of community development, providing culturally responsive support and advocacy to whānau and individuals within our local community. This role is essential to our mission of strengthening community wellbeing and fostering positive social change in Henderson and the wider Auckland region.

Key responsibilities:

• Provide direct support and assistance to community members, whānau and individuals accessing our services

• Deliver culturally appropriate and trauma-informed care that respects and incorporates kaupapa Māori principles

• Assist clients with accessing community resources, social services and support networks

• Support clients in navigating complex systems and advocating for their rights and needs

• Build and maintain strong relationships with clients, whānau and community stakeholders

• Contribute to community engagement activities and outreach programmes

• Maintain detailed and accurate client records and documentation

• Collaborate with colleagues and partner organisations to ensure holistic support for clients

• Participate in team meetings, training and professional development opportunities

• Help identify and respond to community needs and gaps in service provision

What we are looking for:

What you will need for this Kaiawhina position is:

• Level 4 Qualifications in health or community care (or related field).

• Experience in community services, ideally with a focus on family and child health.

• Strong understanding of and commitment to kaupapa Māori principles and cultural competency

• Excellent communication and interpersonal skills with the ability to build rapport with diverse populations

• Ability to work with empathy, patience and respect whilst maintaining professional boundaries

• Experience in advocacy and supporting vulnerable or marginalised communities

• Sound knowledge of community resources and social support systems in Auckland

• Strong organisational and time management skills

• A commitment to confidentiality and safeguarding client wellbeing

• Willingness to undertake relevant training and development as required

• A valid and full NZ driver's license is desirable for community visits and outreach work

What we offer:

The Fono is committed to supporting the professional growth and wellbeing of our team members. We offer:

• Competitive salary package aligned with industry standards

• Professional development and training opportunities in community support and cultural competency

• A supportive and collaborative team environment that values diversity and inclusion

• Access to employee assistance programs and wellbeing support

• Flexible working arrangements where appropriate to support work-life balance

• Opportunity to make a meaningful impact within the Henderson and Auckland community

Find out more / apply:

To apply for this role, please submit your CV and a covering letter outlining your experience in community support work and your commitment to kaupapa Māori principles. Apply now by visiting our careers page or contacting the recruitment team.

Please Note:

As this is a full-time and permanent position, we require all applicants to hold either NZ Citizenship or NZ Permanent Residency; we are unable to support any requests for visa sponsorship.