At UAI Labs, we’re building the next generation of intelligent automation — tools and solutions that help companies work smarter, faster, and more creatively. We take on the repetitive, manual, “why-is-this-still-done-like-this?” work so people can focus on skills that matter.
As a growing startup, we move fast, experiment often, and love turning ambitious ideas into real products. You’ll learn modern automation practices, work with emerging tech, and contribute to meaningful projects from day one. Here, curiosity is an advantage, and creativity is part of the job description.
If you want to grow quickly, solve real problems, and shape the future of automation, you’ll feel right at home.
Don’t meet 100% of the requirements? No problem. If you’re excited by what we’re building, let’s talk.

About the Role

We are looking for a highly organised, analytical, and people-focused Business Analyst to join our delivery team. In this role, you will work closely with clients to understand their processes, uncover bottlenecks, translate business needs into clear requirements, and support the design of automation and AI solutions.
You’ll play a key role in stitching together the business perspective, technical approach, and delivery roadmap, ensuring our solutions actually solve real problems.

Responsibilities

Run discovery workshops to understand current processes, pain points, and opportunities
Document AS-IS and TO-BE processes with clarity and structure
Translate business requirements into functional specifications for developers
Support prioritisation and help shape automation roadmaps
Gather and validate data required for business cases
Collaborate closely with developers during solution design
Support UAT planning, execution, and defect triage
Create process-definition documents (PDDs), requirement specs, and user guides
Communicate with stakeholders at all levels to ensure alignment
Contribute to continuous improvement of delivery methods and documentation standards

Required Skills & Qualifications

Bachelor’s degree in business, Engineering, Information Systems, or related field
2-4 years of experience in business analysis, consulting, operations, or similar roles
Strong skills in mapping processes and identifying inefficiencies
Experience gathering and documenting requirements
Excellent communication and stakeholder management abilities
Strong analytical thinking and attention to detail
Ability to work in fast-paced, ambiguous environments
Previous experience in consulting or working directly with clients
Comfortable communicating in English, both spoken and written

Preferred Qualifications

Experience with data analysis, automation, RPA, Process Mining, or AI-led transformation projects
Understanding of basic technical concepts (APIs, data flows, system integrations)
Experience working with tools like Miro, Visio, Lucidchart, or process mining platforms
Exposure to software development lifecycle (Agile/Scrum preferred)

Who You Are

A clear communicator who can simplify complexity
Curious, structured, and naturally analytical
Comfortable engaging with both technical and non-technical teams
Someone who loves solving problems and asking “why does it work like that?”
A team player who takes ownership and drives work forward

UAI Labs is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.