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The Opportunity

• Leads the recruitment for special programs, including the Rubin & Depow Summer Study Program, Advanced Standing Program, Early Start Credits Program, and Grade 12 at STU Program, etc.
• Liaises with, visits, and develops recruitment programming for community-based organizations, including multicultural centres, youth centres, and disability/accessibility-related non-profits, as well as the military, to drive recruitment efforts outside of high schools and colleges.
• Contributes to the creation, review, and implementation of admission-related policies, practices, and online materials, including those related to prior learning assessments.
• Plays a lead role in the administration of the Customer Relations Management (CRM) system, including identifying opportunities to improve CRM-related processes and workflow efficiency.
• Under the guidance of the Director, the Coordinator supports process improvement initiatives and the integration of new processes and procedures.
• Organizes and executes recruitment events, including the coordination of meetings, event venues, programs, and logistics.
• Works with the Directors of Student Recruitment and Communications to order merchandise to sell in Donald C. Duffie Hall and manage inventory.
• Assists the Director with the operationalization and ongoing management of recruitment outreach, including direct mail pieces, CRM-based campaigns, personalized text and call campaigns, newsletters, and other related correspondence.
• Serves as a primary point of contact for prospective students and their supporters throughout the recruitment, admission, and enrolment cycles, responding to inquiries and providing information through a variety of communication channels.
• Supports the assembly and sourcing of mailing lists and other required information from the CRM, TargetX; Student Information System (SIS), Colleague; and related reporting tools, including Informer.
• Supports and suggests website, social media, and print material content, as well as edits to existing materials.
• Supports database integrity and database cleansing by receiving reports and failed correspondence (both digital and physical) and processing/reporting per prescribed processes.
• Supports recruitment efforts at the high school level and provides engaging recruitment presentations and meetings both on and off campus.
• Assists in the evaluation of files for admission, scholarships and bursaries, and prior learning-based credit.
• Assists the Director with routine administrative functions and the coordination of departmental documentation and communications.
• Performs other related duties as assigned.

• An undergraduate degree, with 2 to 4 years of related experience in higher education, including in recruitment and admissions.
• Knowledge of administrative practices and processes relating to the Admissions and Recruitment Office functions.
• Excellent public speaking skills and the ability to present the University in a positive way to diverse populations.
• Proficiency in database procedures, record-management systems, and data input and export, including experience with the SIS and CRM systems, Colleague and TargetX.
• Strong decision-making and judgment skills, including the ability to interpret data and supporting documentation accurately.
• Strong interpersonal skills, including the ability to perform duties for and with students who have various backgrounds, requiring tact, sensitivity, and cultural competency.
• Demonstrated initiative, discretion, and strong attention to detail, with the ability to plan and complete assigned work within established timelines.
• Ability to work effectively both independently and collaboratively as part of a team.
• Excellent verbal and written communication; professional telephone and office manner is required.
• Strong organizational abilities, including the capacity to manage multiple competing priorities in a dynamic and evolving environment, and to support the implementation of new processes.
• Travel experience is an asset; a valid, unrestricted driver's license and valid passport are required.
• Experience working with community-based organizations, military units, and/or students with exceptionalities considered to be an asset.
• Demonstrated leadership experience, particularly within a post-secondary setting is considered an asset.
• Personal experience studying at St. Thomas University is an asset.

St. Thomas University

Founded in 1910, St. Thomas is a primarily undergraduate university located in Fredericton, NB. With an enrolment of 1,700 students, STU offers Bachelor of Arts and Bachelor of Social Work degrees for undergraduates, in addition to distinctive program opportunities like the Bachelor of Arts (Aviation Stream), the Mi’kmaq and Wolastoqey Bachelor of Social Work, and the Bachelor of Applied Arts. For those interested in post-degree or graduate studies, St. Thomas offers a Bachelor of Education and a Master of Social Work.

Professors are distinguished scholars, authors, and commentators, and provide an outstanding education to their students. STU outperforms the Canadian university average for effective teaching, a supportive environment, student-faculty interactions, and higher order learning (National Survey of Student Engagement). Students report greater gains in critical thinking, writing, and problem solving when compared to the national average (CUSC Survey of First-Year Students). The university holds Canada Research Chairs in global and transnational studies and in physical culture and social life, as well as a health research chair in community health and aging.

Mission

St. Thomas University prioritizes teaching and learning so that each student is prepared for personal and career fulfillment. Through leading programs informed by our humanistic approach and opportunities for experiential education, we offer a robust and inclusive learning community that fosters connections across academic disciplines and emerging scholarly areas. On our beautiful campus, supportive faculty and staff create the ideal place for discovery and possibility. Each St. Thomas student is empowered to think independently, communicate effectively, and act responsibly. Meaningful contributions to the communities we serve locally, nationally, and globally are made today, through our teaching and research, and tomorrow, through the success of our alumni.

Vision

St. Thomas University commits to become the leading choice for students seeking a holistic university student experience.

• Regular requirement to work under pressure to meet deadlines with various competing priorities and tasks.
• Frequent off-site travel leads to disruption in lifestyle and work schedules.
• Irregular working hours. Evening and weekend work required.
• The position requires frequent travel and the ability to transport, lift, and set up recruitment materials and displays for events and presentations.
• Frequent use of confidential information.