The role

• Lead, manage and mentor team members to deliver data services outcomes in line with the deliverables of the Technology and Digital Services section and broader Reef Authority objectives.
• Lead, manage and coordinate, in conjunction with external contractors and service providers, the planning, delivery and quality assurance of specialist data services and products to meet business priorities and stakeholder requirements.
• Develop and maintain data governance frameworks, standards, policies, procedures and operating models, while driving continuous improvement through process enhancement, knowledge sharing, and team capability development to support quality, service delivery and compliance.
• Maintain accountability for the integrity, currency and usability of authoritative datasets and outputs within the Data Services remit, ensuring they are fit for purpose and compliant with organisational standards.
• Provide expert advice to diverse stakeholders on data systems, workflows, technical issues and service requirements.
• Manage priorities, resources and workflows to deliver high quality outputs within timeframes, balancing competing demands and meeting key milestones.
• Build and maintain effective stakeholder relationships to understand needs, manage expectations, and facilitate successful service delivery across the organisation.

Job description

We are seeking an experienced Data Services Manager to lead and manage our Data Services team and be responsible for maintaining the organisation's data environment. Using your experience in technical leadership, data management, and stakeholder engagement, you will deliver high quality data driven outcomes for internal and external stakeholders, managing a range of products, datasets, systems and associated tools.

The Data Services Manager will support the organisation through the management, accessibility and governance of business data, enabling better insights and supporting evidence based decision making for activities such as service delivery, environmental management, and operational planning. You will be a team player, working closely and collaboratively with the broader Technology and Digital Services team, technical specialist partner organisations, and a diverse network of stakeholders across the Reef Authority.

What you'll bring

• You are proactive and organised, with a track record of completing tasks and managing competing priorities without losing focus.
• You are detail oriented and technically rigorous, known for delivering accurate, high quality work under pressure.
• You are collaborative and stakeholder focused, able to build strong relationships and communicate clearly and effectively with staff at all levels.
• You are solution oriented and technically confident, able to provide reliable, specialised advice and make sound decisions using good judgment and expertise.
• You are reflective and improvement minded, consistently looking for ways to refine processes, uplift team capability, and enhance service delivery.

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.

Eligibility requirements

Essential Requirements

• Relevant tertiary qualification in data governance, data management, Information Technology Project Management or equivalent professional experience.
• Demonstrated experience in managing data projects, with a proven record of being achievement orientated and committed to client service.
• Demonstrated leadership and experience working in and contributing to, high performance teams.
• Demonstrated experience in applying conceptual and analytical skills to complex subjects, including the ability to critically assess information and contribute to delivery of innovative solutions.

Desirable qualifications or equivalent experience 

• Demonstrated experience in and understanding of data governance, management, analytics and visualisation (data science and engineering) technologies and environments. 
• Knowledge of the FAIR Data Principles, modern metadata standards and practices and the implications for data management.
• Have knowledge and experience in Microsoft Azure Data products and services. 

Notes

Employment with the Reef Authority is subject to: 

• Conditions prescribed within the Public Service Act 1999. 
• Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level. 
• Evidence of citizenship status. 
• Evidence of qualifications required of the role. 
• Evidence of a completed national police-check with no risks identified by the Reef Authority. 
• The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement. 
• The Australian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on the AGSVA website.