JOB SUMMARY

The Supervisor, Health Services Security Armed oversees daily security operations to ensure the safety of patients, staff, and property. This role manages security personnel, coordinates incident response, ensures regulatory compliance, and leads training and investigations to maintain a secure and respectful health care environment.

RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supervises day-to-day activities of assigned security personnel to ensure consistent delivery of services and adherence to established policies, procedures, and regulatory standards. Implements and enforces operational guidelines for security and property protection programs across health care facilities, ensuring alignment with organizational and federal requirements. Coordinates security operations to maintain a safe and secure environment for patients, staff, and visitors, including emergency response and incident management. Conducts and oversees investigations related to policy violations, criminal activity, and unauthorized access; ensures proper documentation and escalation to leadership as needed. Delivers and monitors standardized training programs for security staff, including crisis intervention, documentation protocols, and regulatory compliance. Evaluates incident reports, security logs, and investigative files for accuracy, completeness, and compliance with internal standards. Manages inventory, maintenance, and deployment of tribal and federal equipment assigned to security personnel. Responds to and mitigates disruptive or violent behavior using approved intervention techniques, including non-violent crisis management and physical restraint when necessary. Develops and maintains procedures for guarding, patrolling, and monitoring physical property and personnel within health care settings. Identifies and reports safety hazards, recommending corrective actions and coordinating with appropriate departments to resolve issues. Assesses and advises on traffic flow and parking infrastructure; recommends improvements to enhance safety and accessibility. Collaborates with leadership to formulate and revise security policies and procedures in accordance with organizational goals and legal mandates. Ensures compliance with the Indian Self-Determination and Education Assistance Act and the self-governance compact between the Cherokee Nation and the United States. Other duties as assigned.

QUALIFICATIONSBachelor's degree from 4-year college or university; or six years related experience; or equivalent combination of education and experience. An additional three (3) years of experience in a related field. COMPETENCIESAbility to develop and mentor others. Ability to foster teamwork.  Organizational skills. Leadership skills. Judgement & Decision making. Strong interpersonal skills. PHYSICAL REQUIREMENTSWhile performing the duties of this job, the employee is regularly required to stand and walk. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. CERTIFICATES, LICENSES, REGISTRATIONSMust possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating. Must obtain Basic Life Support (BLS) certification within thirty (30) days of hire and maintain throughout employment. Must obtain the Council on Law Enforcement Education and Training (CLEET) certification for armed security within sixty (60) days of hire and maintain throughout employment. Must possess a Commission card from Cherokee Nation Marshall Services for authorization to carry a firearm on Cherokee Nation property. OTHER REQUIREMENTSThe employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE). Must meet and maintain pre-employment and periodic background investigation and adjudication for childcare. Must meet and maintain periodic background adjudication for law enforcement