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At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP™), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and, in keeping with that momentum, we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, drives growth, and delivers clarity. This is an exciting opportunity for you to be a part of this journey!!

The Payroll Analyst is responsible for supporting payroll processes, maintaining accurate employee data, processing payroll activities, and ensuring payroll compliance across applicable regulations and company policies for both the USA and Canada. This role administers Dayforce, processes payroll reports and checks, supports timecard review, payroll deductions, garnishments, direct deposits, benefit deductions, audits, payroll reconciliations, and employee payroll inquiries. The position partners with Human Resources, Accounting, Finance, Operations, IT, senior managers, and employees to ensure accurate payroll execution, data integrity, confidentiality, and continuous process improvement.

  • Administer Dayforce sites, including employee and management training and compliance support.
  • Manage and process combined payrolls while assisting managers, employees, and senior leaders as needed.
  • Ensure accurate and efficient payroll processing, including required payroll reports and checks.
  • Work closely with Human Resources and Accounting to meet payroll cut-off dates and reporting schedules.
  • Provide backup support for the Accounting Department as needed.
  • Process bi-weekly and semi-monthly payroll, including employee deductions, taxes, garnishments, commissions, bonus, final pays, direct deposits, support orders, earnings review, and payroll/financial reports.
  • Screen daily timecards, enter timecard data, review keyed entries, and verify accuracy for reasonableness and consistency.
  • Communicate with supervisors to correct and resolve timecard issues.
  • Monitor Dayforce systems for schedules, new hires, missing punch exceptions, orphan events, event monitoring, and accrual edits.
  • Upload keyed data and batch data into Dayforce systems.
  • Monitor payroll accounts for exceptions and maintain issue logs to support corrections.
  • Maintain security and confidentiality of sensitive payroll and employee information.
  • Respond to employee requests related to earnings printouts, W-2s, payroll information, letters, and payroll card program matters.
  • Process voids, manual checks, disability payments, payment adjustments, and garnishment payments.
  • Serve as the first point of contact for employee questions related to benefits, payroll deductions, overtime, and pay.
  • Reconcile monthly benefit invoices against Dayforce to confirm billing accuracy and benefit deductions.
  • Assist with annual financial and 401k audits.
  • Partner across Finance, Sales, Marketing, Operations, IT, senior managers, and employees on payroll-related people, systems, and process matters.

Job-related Experience

  • Experience in payroll processing, payroll administration, Dayforce, multi-state payroll, payroll reporting, employee data maintenance, timecard review, payroll deductions, garnishments, direct deposits, benefits reconciliation, payroll audits, compliance, payroll systems, Microsoft Excel, and workflow efficiency improvement is required.
  • Experience with Canadian and USA payroll, mid-sized company payroll ownership, HR partnership, and technical work environments is preferred.

FLSA:

Exempt

EEO Statement:

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.