Location: 100% Remote

This position may be offered to a candidate authorized to work in the US for his/her/their stated employer, without any restrictions which would prevent the candidate from working on the proposed assignment for the duration of the assignment period.

Duration: Contract, Contract to Hire – 3-4 months with potential to extend and/or convert to FT

Amount Needed: 2 - Two

Overview:

· The HRIS Associate, People & Culture provides day to day administrative and operational support for the U.S. firm's Oracle Cloud Human Capital Management (HCM) platform, specific to Performance Management.

· This role focuses on responding to user inquiries, managing support requests, maintaining system documentation, and supporting recurring HRIS operations, and ensuring HR technology processes run smoothly and consistently.

· The role partners closely with HR stakeholders, HRIS team members, and employees to ensure reliable service delivery, clear communication, and effective use of HR systems.

· This position is well suited for someone who is detail oriented, service focused, and comfortable supporting HR technology in a fast-paced environment with changing priorities.

Responsibilities:

Administrative & End User Support

· Serve as a first point of contact for HRIS support, responding to and triaging incoming tickets and requests through the HR Helpdesk.

· Provide day to day administrative support for Oracle HCM modules, including performance, reporting, and managing HR Helpdesk tickets.

· Track, prioritize, document, and escalate issues as appropriate to ensure timely resolution and clear communication with stakeholders.

· Support internal clients by answering functional questions, troubleshooting basic system issues, and guiding users to appropriate resources.

· Coordinate with HRIS team members to support issue resolution and ongoing system operations.

Documentation & Knowledge Management

· Create, update, and maintain HRIS documentation, including job aids, process guides, FAQs, and end user instructions.

· Assist with documenting business processes, minor system configurations, and operational procedures with a strong attention to detail.

· Contribute to knowledge management repositories to support consistent service delivery and reduce repeat inquiries.

HRIS Operations & System Administration

· Perform recurring operational and maintenance activities within Oracle Cloud HCM.

· Maintain system data and content to ensure accuracy, consistency, and data integrity.

· Assist with auditing system settings, user roles, and access to support data governance and compliance requirements.

· Support testing and validation activities related to system updates, enhancements, or fixes.

· Identify opportunities to improve administrative workflows and increase efficiency in support processes.

Reporting & Data Support

· Provide administrative assistance for standard and ad hoc HR reports using OTBI and BI Publisher.

· Help monitor existing reports and integrations, escalating issues when data discrepancies or failures are identified.

· Partner with reporting and analytics teams to support data accuracy, timeliness, and usability.

· Follow defined security and privacy standards when handling people data.

· Collaboration & Continuous Improvement

· Work with HR stakeholders and HRIS team members to support adoption and effective use of HR systems.

· Contribute to issue tracking and collaboration tools such as MS Teams, Smartsheet, and SharePoint.

· Demonstrate flexibility and a willingness to support project based or ad-hoc administrative needs as assigned.

Qualifications:

· Bachelor's degree preferred

· 2+ years of experience supporting or administering HRIS or HCM systems; Oracle HCM experience preferred.

· Experience working in an administrative, operational, or support oriented role within HR, HRIS, or a professional services environment is a plus.

· Strong proficiency in Microsoft Office, particularly Excel; comfort with web-based systems.

· Familiarity with HR reporting tools such as OTBI and BI Publisher preferred.

· Strong organizational skills with the ability to manage multiple requests, prioritize work, and meet deadlines.

Interview Process:

· 30 minute technical interview with Manager

· 30 minute behavioral interview with Team Lead

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

N/A

Stipend :false