The Spire Hotel is located in the heart of Queenstown and provides the finest bespoke guest experience. Our food and beverage venue, No.5 Church Lane is committed to providing exquisite food in elegant surroundings, paired with carefully selected regional wines, fine champagne, and signature cocktails. To complete the collection, our 5-star luxury yacht, The Pacific Jemm, offers unique charters along Lake Wakatipu. 

The Opportunity

We are seeking a proactive, hands-on and well-presented Hotel All-Rounder to join our team at The Spire Hotel.

This is a varied role suited to someone who enjoys working across different areas of hotel operations and takes pride in maintaining the highest standards. From assisting with Dining experiences, guest services and hotel presentation to supporting housekeeping, general maintenance and landscaping, you will play an important part in ensuring the hotel operates seamlessly and every guest enjoys an exceptional experience.

We are looking for someone with initiative, a positive attitude and a genuine eye for detail who is happy to roll up their sleeves and help wherever needed.

Why work for us?

• The opportunity to work within a prestigious luxury boutique hotel

• A professional, supportive and rewarding working environment

• A varied role where no two days are the same

• Opportunities to develop your hospitality and operational skills

• The chance to contribute to an exceptional guest experience in the heart of Queenstown

Your responsibilities will include:

• Supporting the day-to-day operations of the hotel across guest services and other departments as required

• Maintaining the presentation, cleanliness and overall appearance of guest areas and shared spaces

• Assisting with housekeeping duties and ensuring rooms and public areas meet the hotel’s high standards

• Working along side the Food and Beverage team to ensure exceptional dining experiences

• Undertaking general maintenance tasks and identifying issues requiring attention

• Carrying out landscaping and groundskeeping duties, including maintaining gardens, outdoor areas and the overall presentation of the property

• Completing property checks and reporting any maintenance, safety or security concerns

• Assisting with deliveries, stock movement and other operational tasks

• Responding to guest requests in a friendly, professional and timely manner

• Working collaboratively with the wider team to ensure smooth operations and a consistently high standard of service

• Taking initiative to identify areas for improvement and ensuring the hotel is always presented at its best

The successful applicant will:

• Have 6 months experience in hospitality, hotel operations, maintenance or a similar hands-on role

• Be practical, reliable and comfortable working across a variety of duties

• Take pride in presentation, cleanliness and attention to detail

• Have a positive, can-do attitude and the ability to work independently

• Be physically capable of carrying out general maintenance, housekeeping and landscaping tasks

• Have strong communication skills and a guest-focused approach

• Be flexible and willing to assist different departments when required

• Have a full, valid driver’s licence (preferred)

• Have the legal right to work in New Zealand

Previous experience in hotel operations, basic maintenance or gardening and landscaping would be an advantage.

If you enjoy variety, take pride in your work and want to be part of a team delivering an exceptional luxury hotel experience, we would love to hear from you.