Mō OCS:
Ki OCS ka aro pū ki te whakaū i ō mātou ake mātāpono: Whakapono (Trust), Whakaute (Respect), Kotahitanga (Unity) me te Whakamana (Empowerment).
Ko tōnā waru tekau ngā tau mātou e mahi ana ki roto i te rāngai nei, he pai mutunga te kounga o ngā mahi Whakapaipai Whare Pākihi, Whakahaere Wāhi Mahi me te ratonga WasteLine Solutions e mahia nei ki ngā rāngai katoa i Aotearoa puta noa ki te ao.
Ki OCS ka aro pū ki te whakaū i ō mātou ake mātāpono: Whakapono (Trust), Whakaute (Respect), Kotahitanga (Unity) me te Whakamana (Empowerment).
Ko tōnā waru tekau ngā tau mātou e mahi ana ki roto i te rāngai nei, he pai mutunga te kounga o ngā mahi Whakapaipai Whare Pākihi, Whakahaere Wāhi Mahi me te ratonga WasteLine Solutions e mahia nei ki ngā rāngai katoa i Aotearoa puta noa ki te ao.
About OCS:
OCS is a global leader in facilities management with over 80 years of experience in New Zealand. We provide high-quality cleaning, facilities management, and WasteLine services across diverse sectors—helping organisations maintain safe, efficient, and welcoming environments.
The RoleOCS is a global leader in facilities management with over 80 years of experience in New Zealand. We provide high-quality cleaning, facilities management, and WasteLine services across diverse sectors—helping organisations maintain safe, efficient, and welcoming environments.
As a Contract Supervisor, you will be responsible for managing client relationships, overseeing cleaning contracts, and leading operational teams across multiple sites. This role plays a key part in ensuring service excellence, contract compliance, and continuous improvement, while maintaining strong communication with both clients and staff.
Your responsibilities include, but are not limited to:
- Acting as the main point of contact for clients regarding cleaning services
- Managing and monitoring multiple service contracts to ensure compliance with KPIs and specifications
- Conducting regular site inspections to maintain quality and service standards
- Supervising cleaning staff and team leaders across assigned locations
- Coordinating staff rostering, coverage, and operational requirements
- Addressing client concerns and resolving complaints professionally and efficiently
- Ensuring health & safety standards and company policies are consistently followed
- Preparing reports on performance, inspections, incidents, and client feedback
You will be a confident and organised professional with strong leadership and customer service skills, capable of managing multiple priorities in a fast-paced environment. You will also bring:
- Previous experience in cleaning supervision, facilities management, or a similar role
- Proven experience managing service contracts and client relationships
- Strong communication and problem-solving abilities
- The ability to lead, motivate, and support teams across multiple sites
- High attention to detail and a commitment to quality outcomes
- Knowledge of cleaning industry standards and health & safety practices
- A full, clean driver’s licence to support site visits
This role is subject to pre-employment checks and may require a clean criminal record. Final appointment is contingent on satisfactory results.
Applicants for this position should have NZ residency or a valid NZ work visa. If this sounds like the right role for you, please apply and attach a CV and cover letter.