About the role

Our HospiceShop in Stratford is looking for a dynamic Team Leader!

The successful applicant will report directly to the Manager and work across all operations of the Stratford HospiceShop with the support of both employed staff and volunteers.

This role is currently for 30 hours paid work per week as follows:

·         Tuesday, Wednesday, Thursday, Friday – 8am till 3pm (incl 30 min unpaid meal break)

·         Saturday – 9am till 1pm

Please note that the days of work could change next year to incorporate working on Mondays and having another set day off during the week.

To apply, please send your most recent CV AND a cover letter outlining your suitability for this role through SEEK, not the shop please. Please make your application clear that you are applying for the position of HospiceShop Team Leader – Stratford.

Incomplete applications will not be considered.

Applications close at 5.00pm Monday 26th October 2026

Key responsibilities

• Receive, sort and price incoming donations

• Keep the shop floor fully stocked and well presented

• Assist as required with opening and closing of the shop, cashing up and banking

• Take responsibility for running the shop in the Manager's absence

• Lead, train and support staff and volunteers

About you

• Good level of fitness required

• Physically able to move furniture and carry boxes throughout the shop

• Able to multi-task

• Exceptional customer service experience and people skills

Benefits

• Collaborative and inclusive work culture with focus on people's well-being

• Warm, welcoming and fun team environment

• Supportive and approachable management

About us

The Stratford HospiceShop is a welcoming community store offering quality pre-loved goods while helping to support the work of Hospice Taranaki. Every donation, purchase and volunteer hour contributes to the care and support Hospice Taranaki provides to people living with life-limiting illness and their whānau across Taranaki. Our shop is powered by a dedicated team of staff and volunteers who are passionate about their community, sustainability and making a meaningful difference.