Building Financial Capability (BFC) Plus Worker
Full Time | Auckland
Join a Pacific-led organisation making a real difference
Fonua Ola is a trusted Pacific health and social services provider supporting families across South, Central, East and West Auckland. Our vision is "Health, Happiness and Hope for All" and our mission is "To Serve Pasifika Families with Excellence and Integrity."
We are seeking a compassionate, skilled and motivated Building Financial Capability (BFC) Plus Worker to provide intensive financial capability, navigation and case management support to individuals and families experiencing complex challenges.
About the Role
This role works alongside whānau and aiga facing financial hardship and other complex social challenges to help improve financial wellbeing, resilience and long-term outcomes. You will provide one-on-one support, advocacy, coordination and practical solutions that empower people to achieve their goals and become more self-sufficient.
Key responsibilities include:
Undertaking comprehensive assessments and identifying strengths, needs and opportunities.
Developing and implementing wellbeing and financial capability plans.
Supporting clients with budgeting, debt management and access to services.
Advocating on behalf of clients with government agencies and other stakeholders.
Coordinating referrals and connecting families to appropriate support services.
Monitoring progress, maintaining accurate records and reporting outcomes.
Working collaboratively with community providers and government agencies to support holistic outcomes.
About You
We are looking for someone who has:
A Social Work qualification or relevant experience.
Financial capability, budgeting or financial literacy experience.
Strong case management and advocacy skills.
Experience working with individuals and families experiencing complex needs.
Excellent communication and relationship-building abilities.
An understanding of Pacific communities and culturally responsive practice.
Knowledge of Te Tiriti o Waitangi and commitment to culturally safe service delivery.
A current full New Zealand driver's licence.
What We Offer
The opportunity to make a meaningful difference in Pacific communities.
A supportive and values-driven team environment.
Ongoing professional development and supervision.
The chance to work within a respected Pacific-led organisation committed to improving the wellbeing of families and communities.
What we offer
Supportive team environment within an established Building Financial Capability service
Mobile phone and laptop provided
Ongoing professional development
How to Apply
If you are passionate about empowering Pasifika people and ready to bring your skills and heart to a growing organisation — we’d love to hear from you. Apply today!
Apply online with your CV and cover letter outlining your experience and motivation for applying.
📅 Applications close: Friday, 30 October 2026 at 5.00pm.
For further details please contact:
Katie Ieriko at [email protected] or by mobile on 021 223 4360