About Amcor
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.
Quality Manager | Christchurch
Amcor NZ | Christchurch, Canterbury
Quality Assurance & Control | Manufacturing / Operations
Lead quality. Influence operations. Make an impact.
We have an exciting opportunity for an experienced Quality Manager to join our Christchurch site and take ownership of site Quality performance.
Reporting to the Site Manager, with a dotted reporting line to the ANZ Quality Manager, you will lead the site’s quality function, ensuring robust quality systems, food safety standards and best-practice processes are embedded throughout our operations.
Leading a team of two Quality Technicians and working as a key member of the site operations team, you’ll combine hands-on technical expertise with strong leadership and influencing skills to foster a culture where quality is everyone’s responsibility.
The opportunity
As our Quality Manager, you will be responsible for driving Quality performance across the Christchurch site, including product quality, product disposition, certifications and food safety.
Your key responsibilities will include:
Setting annual Quality metrics and objectives and driving performance against them
Leading and promoting a strong, proactive quality culture across the site
Leading the investigation of customer and consumer complaints and internal non-conformances, ensuring timely and effective corrective actions
Managing product hold and release decisions within defined quality parameters
Ensuring operational Quality processes, procedures and documentation are current, effective and consistently followed
Providing Quality and operational input into site activities, with particular focus on HACCP, food safety, product quality and change management
Managing internal, external, certification and customer audits and ensuring corrective actions are effectively completed
Providing technical expertise and support to Quality Technicians and operational leaders to prevent and resolve quality issues
Championing structured problem solving, continuous improvement and quality management best practices
Ensuring Quality testing and procedures are effectively carried out, evaluated and continuously improved
Monitoring, analysing and reporting Quality performance, including NCR and corrective action activity
Working closely with customers, suppliers, regulatory bodies and third-party auditors
Actively contributing to a safe workplace through hazard identification, risk management and everyday safety leadership
About you
You’re an experienced Quality professional who is comfortable working at both strategic and operational levels. You can confidently influence stakeholders, challenge the status quo and make sound decisions when product quality or food safety is at stake.
To be successful, you will ideally bring:
A tertiary qualification in Science, Food Technology or a related discipline
A minimum of five years’ commercial Quality experience, including experience in a leadership role
Experience within food manufacturing or a similar manufacturing environment is highly desirable
In-depth knowledge of HACCP, food safety and Quality Management Systems
Experience developing and implementing Quality plans and improvement initiatives
Strong knowledge of auditing, structured problem solving and continuous improvement methodologies
Demonstrated ability to assess and improve Quality standards, systems and processes
Strong analytical skills and the ability to translate Quality data into meaningful insights and actions
Excellent written and verbal communication skills, including reporting and presenting to a range of stakeholders
Strong leadership skills with the ability to coach, motivate and build confidence within your team
The confidence and diplomacy to constructively challenge decisions where Quality standards or processes are not being met
Why this role?
This is a great opportunity for a Quality professional who enjoys being close to the operation and able to influence real outcomes.
You’ll have the opportunity to lead the Quality function for the Christchurch site, develop a capable team and partner with Production, Engineering, HSE, R&D, Continuous Improvement and broader Quality stakeholders.
If you’re passionate about Quality, food safety and continuous improvement and enjoy creating a culture where high standards become part of everyday operations, we’d love to hear from you.
Apply now to join our Christchurch team.